Licensing Administrator

About the Company

This well-established Australian not-for-profit organisation works across copyright licensing and supports Australia's creative industries. Based in the Sydney CBD, the organisation offers a professional, collaborative and supportive working environment.

About the Role

Working up to three days per week, this role will focus on day-to-day operational and administrative support, including invoicing, maintaining licensing records, communicating with government licensees and assisting the team in preparation for upcoming licence updates.

This would suit a capable administrator who is confident working with systems and spreadsheets, has strong attention to detail and enjoys working in a professional team environment.

Key Responsibilities

• Process invoices for government accounts and assist with basic account administration
• Communicate with government licensees regarding account and licensing matters
• Assist the Finance team with following up outstanding invoices as required
• Maintain and update licensing and customer information within Salesforce
• Support preparation for licence and licensing scheme updates
• Draft communications and emails regarding upcoming scheme changes
• Coordinate and monitor key dates and deadlines for licensing activities
• Review Salesforce records to ensure information is accurate prior to external communications
• Update internal team reports, records and meeting notes
• Provide general operational and administrative support to the Government Licensing team

About You

To be successful in this role, you will have:

• Previous administration, operations or account support experience
• Strong Microsoft Excel skills and confidence across the Microsoft Office suite
• Previous experience using Salesforce
• Excellent attention to detail and organisational skills
• Strong written and verbal communication skills
• Confidence communicating with internal and external stakeholders
• A proactive attitude and willingness to learn
• The ability to manage competing priorities and meet deadlines

What's on Offer

• $38.89 per hour + Super
• Part-time temporary opportunity - up to 3 days per week
• Sydney CBD location
• Join a respected Australian not-for-profit organisation
• Supportive and collaborative professional environment

If you are an experienced administrator with strong Excel and Salesforce skills looking for a flexible part-time temporary opportunity, we would love to hear from you.