Licensing Aide

We are seeking a detail-oriented and organized Licensing Aide to support licensing and registration operations. This role is ideal for someone with clerical, administrative, data entry, document processing, and customer service experience.

Key Responsibilities:

• Review licensing and registration applications for accuracy, completeness, and compliance with established policies and procedures.
• Identify missing documentation and follow up to obtain required information.
• Maintain accurate electronic and paper records related to licensing and registration.
• Enter application data into computerized systems and generate licenses and registrations.
• Process licensing fees and payments and maintain transaction records.
• Respond to inquiries from applicants, licensees, and the general public by phone, correspondence, and in person.
• Assist with consumer complaints and perform general clerical duties, including filing, recordkeeping, and document preparation.

Required Qualifications:

• High school diploma or equivalent.
• Experience in clerical, administrative, or related transaction-processing work.
• Strong attention to detail and accuracy in reviewing documents and entering data.
• Good communication and customer service skills.
• Ability to follow established procedures, manage records, and work independently.
• Familiarity with computers, office equipment, and standard office practices.

Experience in licensing, registration, government administration, compliance, or application processing is a plus.