Licensing Consultant

Cloud Raptor is a modern technology and digital transformation partner helping organisations design, build, and scale intelligent, future-ready solutions. We exist to close the gap between business ambition and technology executiondelivering outcomes that are measurable, secure, and built to last.

Our teams bring together experienced consultants, product specialists, and certified engineers with deep expertise across cloud platforms, enterprise software engineering, DevOps, AI/ML, cybersecurity, and large-scale digital transformation. We work closely with our clients to modernise legacy environments, optimise operations, and launch digital products that create real competitive advantage.

We support organisations across BFSI, Retail, Utilities, Education, and the Public Sector, delivering tailored solutions that align with each clients strategic goals, risk profile, and growth roadmap. Our approach blends strong domain knowledge with pragmatic deliveryensuring technology decisions translate into real business value.

Headquartered in Australia, with delivery hubs across India, the Philippines, the UK, the US, and the UAE, Cloud Raptor combines global scale with strong local expertise. Whether modernising core platforms, scaling cloud infrastructure, or building AI-driven products, we help organisations move faster with confidence.

At our core, Cloud Raptor is built on long-term partnerships, continuous learning, and outcome-driven delivery. We dont just implement technologywe help shape whats next.

Lets calibrate your future with technology.

Licensing Consultant

Location: Remote (Australia Queensland Hours)

Engagement: Full-time

Start Date: Immediate

Client: Enterprise Financial Services Organisation

Job Overview: Successfully deliver Licensing Consulting Services engagements to the clients key stakeholders to help them reduce costs, simplify software budgeting, streamline operations and ensure only required software is acquired.

Key Responsibilities:

• Own delivery of LCS offerings:

Preparing and presenting client business review meetings

Evaluating and articulating the impact of licensing/market changes to present impact of risk/opportunities for clients

Evaluating a clients software license entitlements

Evaluating a clients software deployment footprint

Evaluating a clients software licensing options and articulating the benefits and challenges presented to the

client by each option

Supporting clients to develop and execute negotiation strategies

Supporting clients to reduce software spending, reduce software licensing complexity, align technology investments to organizational goals and identify opportunities to create operational efficiencies.

Preparing and/or reviewing service delivery reporting

• Develop an in-depth knowledge of customer industries, related trends and the risks/opportunities that these present to

our clients in relation to their software licensing requirements

• Provide a service experience that drives customer loyalty, repeat business and a willingness to recommend The Client
• Communicate clearly and effectively with relevant client stakeholders, internal AEMs and broader teams
• Identify key client stakeholders and develop/maintain positive, professional relationships
• Encourage clients to think differently about their business by presenting relevant facts that challenge the status-quo
• Offer a unique perspective by delivering insightful data that enable clients to better compete in their relevant markets
• Leverage social media platforms to build presence and profile with client and industry stakeholders
• Identify opportunities to innovate and deliver LCS engagements with greater efficiency and client value
• Identify LCS upsell opportunities within existing LCS Client base & engage LCS Lead/AEM
• Identify X-LOB opportunities within existing LCS client base & engage LCS Lead/AEM
• Contribute to account planning, as applicable, where engaged with The Client's accounts
• Track delivery effort against LCS engagements to support the evaluation of profitability, utilization & resourcing
• Be able to confidently articulate and leverage to full capability of The Client: Core purpose, Solutions Framework, our

solutions, our services and our Technology Consumption Model

• Contribute to tender responses and client proposals, as guided by the LCS Lead
• Provide leave coverage/contingency for LCS Lead
• Provide leave coverage/contingency for LCS Coordinator
• Ad-hoc additional duties at the discretion of the LCS Lead
• Own and resolve LCS service delivery issues in a timely manner, escalating to LCS Lead as required Additional Responsibilities:

As part of your position, in addition to (c) above, you:

• may be required to perform your duties off-site, including at customer, vendor/partner and supplier sites, which require,

as a condition of entry, you to hold a National Police Certificate;

• may be responsible for accessing internal and third party computer systems containing highly sensitive confidential

corporate and personal information;

• may be engaged in capacities that require Data#3 to have the highest degree of confidence that you will perform your duties with a high level of honesty and integrity.

Accordingly, the satisfactory completion of a National Police Certificate is an inherent requirement of your position.

Key Experience, Skills & Abilities

Experience

• Extensive knowledge of the mainstream software licensing market: product license terms, licensing agreements, software vendors, etc.
• Developing and analysing financial modelling
• An understanding of the licensing implications based on the relationship between software, hardware and the cloud (as applicable)
• Proven track record of integrity in dealing with personnel, client and supplier issues
• Proven track record of developing and maintaining client and vendor relationships
• Some IT product and solution knowledge

Skills

• Attention to detail
• Time management
• High impact interpersonal and communication skills at executive and operations level. Ability to influence without owning processes or organisations directly.
• Possess extensive skills in problem-solving, negotiating, business writing, customer relationship management, effective presentation, and active listening.
• Effective negotiation and problem resolution skills to achieve win/win situation
• Effective oral and written communication skills to influence and persuade
• Efficient collaboration skills with internal / external stakeholders and cross functional teams Ability
• Ability to measures self against standardisation of excellence
• Ability to work autonomously, as part of a team and tasks prioritisation
• Ability to contribute to the overall strategic priorities of the organisation
• Integrity in dealing with personnel, customer and supplier issues
• Ability to think outside of the box

Key Qualifications, Certifications & Training

• Tertiary education desirable
• Software Asset Management experience desirable
• Procurement experience desirable