Lien Negotiator

Lien Negotiator (Up to ₱30K | Work From Home | FREE AI Certification)

Cebu City | Night Shift (11:00 PM–8:00 AM PH Time) | Monday–Friday

You own the post-settlement negotiation process, ensuring clients receive the highest possible recovery by aggressively and ethically reducing medical liens. Your work follows a structured offshore delivery context where you interact with health insurance providers, hospitals, and federal agencies like Medicare to finalize case balances.

This is not a general administrative role; you operate within defined scopes and strict deadlines, requiring high efficiency and professional communication to resolve financial disputes. It is best suited for professionals who thrive in structured environments, value measurable accuracy, and prefer clear accountability over ambiguity.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• Experience: 4+ years (Bachelor's Degree holder) with a background in legal or medical negotiation.
• Tools/Outputs: Proficiency in drafting formal reduction letters and managing complex itemized medical bills using Microsoft Word and Excel.
• Context: Experience operating under U.S. healthcare or legal standards, specifically communicating with medical providers or insurance entities.
• Structural Constraints: Willingness to work the permanent night shift (11:00 AM – 8:00 AM) and maintain a reliable remote home office setup.

STRONG SIGNALS

• Previous experience in BPO legal process outsourcing or U.S. personal injury law.
• Proven ability to meet strict monthly negotiation quotas and deadlines.
• High level of proficiency with Internet-based case management software.

RESPONSIBILITY PILLARS

Lien Negotiation & Recovery

• You own the final financial outcome for the client—ensuring medical liens are negotiated down to maximize the final settlement recovery.
• Negotiate post-settlement liens with private and federal providers.
• Draft reduction letters and secure final medical balances.

Case Finalization & Documentation

• You lead the organization and itemization of clinical data to ensure every case is audit-ready and accurate.
• Assemble and itemize client medical bills for settlement.
• Execute documented workflows for Medicare and Medical communications.

Stakeholder Communication

• You act as the primary information bridge, ensuring
• transparency between the legal process and the medical providers.
• Provide regular status updates to clients and medical providers.
• Maintain professional demeanor in all business communications.

ABOUT THE CLIENT

A U.S.-based healthcare legal services organization supports law firms through post-settlement lien resolution and compliance operations. Known for regulated delivery standards and long-term legal contracts, offshore teams operate with defined queues, documented workflows, and predictable review cycles.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family’s Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click “Apply”

When you click “Apply,” you’ll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you’ll need:

• Stable internet connection
• Desktop or laptop
• Headset

You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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