LIFEGUARD

Designated to reduce and eliminate water waste. Will enforce and educate the general public regarding water conservation and will help reduce water consumption. Will also help in maintaining an adequate supply of water to address current and future water needs.

Essential Functions/ Job Competencies/ Physical Requirements KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of water resource issues and conservation concepts.
• Knowledge of general water conservation principles and practices.
• Knowledge of methods, materials, equipment, and inspection techniques.
• Knowledge of safety precautions related to water utility operations.
• Ability to use computer hardware and software which include Microsoft Word, Access, and Excel.
• Ability to verbally communicate in English and Spanish for the dissemination and response to inquiries and complaints.
• Ability to speak in public and to provide customer service.
• Ability to manage time and plan accordingly.
• Ability to interpret the Water Conservation and Drought Contingency Plan Ordinance rules and regulations related to drought stages and triggering criteria, water recycling, storage, and conservation methods.
• Ability to maintain safe operation and care of motor vehicle and/or assigned city-owned equipment.
• Ability to maintain a valid Texas Driver's License and a good driving record at all times.
• Ability to establish and maintain effective working relationships with co-workers, officials, regulatory agencies, and the general public.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to maintain good health and physical conditions sufficient to permit the full performance of the duties of the position.
• Ability to respond to public inquiries and the complaints in a positive and professional manner.
• Ability to prepare and maintain accurate reports.
• Ability to work under a variety of conditions and weather constraints.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor and perform other duties as assigned.

Physical Requirements Work is performed inside an office and outside exposed to a variety of weather conditions and to outdoor elements, such as: dust and dirt. Work involves rotating shifts and working extended workdays outside the regular working hours; Capable of working alone; Exposure to unknown and dangerous conditions, unusual environmental stress, excessive heat, slippery uneven walking surfaces, and excessive cold inclement weather; Work requires standing, stooping, walking, operating motor vehicles, operating office equipment, and light lifting under 24 pounds. Ability to hear, see, write, count, and read is needed to perform essential functions.

Essential Functions

• Patrols all areas of the City to identify the misuse of water.
• Takes photographs of properties with non-compliance situations for project files and to testify in court presenting evidence of violations.
• Writes a warning to the occupant or owner requesting compliance with Water Conservation and Drought Contingency Plan Ordinance or issues a citation requesting compliance and appearance in court.
• Provides water conservation information to the public when addressing water violations.
• Receives complaints regarding violations of water waste.
• Travels to the address of the reported violation and inspects the property to determine if a violation exists.
• Determines ownership of the property in question by doing visual inspection or computer research.
• Investigates problem with irrigation systems.
• Documents each case file electronically.
• Maintains professionalism when exposed to irate members of the public.
• Follow all rules of telephone courtesy in all telephone communications.
• Perform other duties as requested and necessary.

Minimum Qualifications High School Diploma or G.E.D.

-AND-

One (1) year of work experience in customer service.

Valid Licenses and Certifications

Texas Water Operator's "D" License. (must be obtained within two (2) years of employment)

Valid Texas Drivers License *

• If applicant holds an out-of-state license, a State of Texas Driver's License must be obtained prior to employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough criminal background check and certified school transcripts will be required from all applicants who are offered employment. The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees:

• 10 days of paid vacation per year
• 6 1/2 days sick leave per year
• Pension plan
• 16 paid Holidays
• Paid health*
• Dental plan*
• Life insurance*

*30 day waiting period For a full description of our benefits, please visit our website at: www.cityoflaredohr.com under Employee Benefits 01

Do you have a High school diploma or G.E.D.?

• Yes
• No

02

If you have a G.E.D., please provide the Certificate #, date taken, and place taken below:

03

Do you have at least one (1) year of work experience in customer service?

• Yes
• No
• Required Question