Lifeguard

Summary

DUTIES AND RESPONSIBILITIES

 Report to duty and leave on time.

 Ensure Guests are aware of all services and activities available at the pool.

 Check the chemical levels in swimming pools, and steam rooms and ensure its in the required level at the standard

prior to guests using the pool.

 Regularly check the temperature of the pool to ensure they are at set standard.

 Consistently offer professional, friendly and engaging service.

 Provide a high level of guest satisfaction and safety through effective communication.

 Welcome the guest and assistance them with pool towel, escort them to the sun lounge

 Brief every guest using the pool with rule and regulation and ensure guest follow it.

 Ensure swimming pool surrounding area its clean and will presented.

 Constantly Monitor swimming activities for all the guests at the pool area and ensure they are safe

 Ensure the sun loungers are clean, umbrellas are in working shape and, in the correct position and proper working condition.

 Ensure that the umbrellas are fixed properly to their units and ensure that when the umbrellas are not in use they are tidied down for safety precaution.

 Palace extra attention to children, elderly and disabled guests to ensure they are safe.

 Use appropriate rescue techniques if observing swimmers in need of assistance.

 Observe the swimming are for dangerous conditions, unusual or safe activities and swimmers who are struggling.

 Caution swimmers regarding unsafe areas.

 Rescue swimmer in danger of drowning and administer first aid.

 Report accidents, injuries, and unsafe working conditions to the manager, attend and complete safety training and certifications as required by the management.

 Always follow company policies and procedures and proper grooming and personal appearance to be maintained.

 Monitor pool from lifeguard chair.

 Do not leave pools unattended.

 Assist risk & security team to cover unattended shift

 Assist in setting up and running of any special events.

 Put up umbrellas in morning, put down at night.

 Collect the towels at the pool and place in the laundry and coordinate deliver of towels to laundry.

 Report any defects, breakages to supervisor.

 Assist and cooperate with other hotel departments, managers and staff.

 Treat all guests and staff in a polite friendly manner.

 Any other duties deemed appropriate by managers.

 Make yourself familiar with all company rules regulations and emergency procedures.

 Attend training course as directed.

 Any changes you have for the duty rota must be given 7 clear days in advance.

 Portray the hotel/ company in a positive manner.

 Fully responsible for the health club facilities in hotel (pool area /steam/gym/)