Arcade Agency
Light Years Burleigh - Duty Manager
Skills
4 months ago
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Important information
Contract type:
Permanent
Location:
Burleigh Heads QLD 4220, Australia
Work mode:
Onsite
Published on:
9 October 2026
What they need
Duty Manager
Position Overview
The Duty Manager supports daily FOH and bar operations, ensuring service flow, staff performance, and compliance. They lead shifts in the absence of senior managers.
Key Responsibilities
- Lead FOH and bar during shifts, maintaining service pace.
- Handle guest issues and escalations with care.
- Support bar operations: stock, training, and wastage control.
- Complete cash-ups, reconciliations, and End of Shift reports.
- Ensure compliance: RSA, WHS, food safety.
- Provide coaching and support to staff in real time.
About You
- Previous management experience.
- Confident leading service and handling guest issues.
- Knowledge of FOH and bar operations.
- Organised, reliable, and detail-oriented, strong communicator with a positive, team-first attitude.
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