Line Coordinator

About Artisan Labs:

Artisan Labs is a specialty cosmetic formulator and manufacturer located in the heart of scenic Magic Valley (Twin Falls County), Idaho. We serve primarily skin care brands sold through specialty and direct to consumer channels. Our mission is “Prospering Brands of Distinction through Brandcrafted Service and our FACE Values.” Brandcrafted service is just a creative way of saying we have designed our services to our customer to ensure we treat them how they want to be treated. Artisan Labs service proposition has been designed from years of experience at top levels of leadership at other contract manufacturers and direct to consumer brands. We are intimately aware of the pain points that can exist when brands work with contract manufacturers. What does “FACE values” mean? Similar to “taking something at face value”, it means our employees and our customers can trust that the way we say we do things is the way they really are. Our FACE values resonate with us to our core; they are the unifying characteristics within our culture, namely amily, uthentic, gile, reative, raftsmanship, and mpowerment.

If aspects of our mission and values carry deep meaning for you as well, we invite you to apply!

Job Summary

The Line Coordinator is responsible for overseeing day-to-day production floor execution and ensuring production lines operate efficiently, accurately, and safely throughout each shift. This role focuses heavily on training, line readiness, material accountability, changeover efficiency, and maintaining production continuity.

The Line Coordinator serves as the primary floor-level operational support for production personnel, works closely with and reports to the Production Lead to maximize throughput and minimize downtime.

Job Description

Support and Training Responsibilities

• Serve as the production-floor subject matter expert and trainer for the operation, setup, adjustment, and basic troubleshooting of filling, packaging, and related production equipment.
• Train and cross-train employees on equipment operation, setup, changeover, cleaning, safety requirements, and standard work.
• Create and maintain equipment training materials, operating instructions, and training documentation.
• Coach operators during production runs and reinforce correct equipment operation and escalation practices.
• Optimize and support line setups and changeovers by resolving equipment-related or configuration issues, helping standardize repeatable methods.
• Troubleshoot equipment problems during production and escalate issues that require additional maintenance, vendor, or management support.

Equipment Readiness and Maintenance Responsibilities

• Source, organize, label, store, and maintain change parts so they are complete, protected, and readily available for scheduled production.
• Identify spare-parts needs and coordinate procurement, stocking, and organization of critical parts.
• Coordinate and document preventive maintenance activities to reduce unplanned downtime and extend equipment life.
• Coordinate outside contractors and service providers for equipment installation, maintenance, and repair work.
• Support the commissioning of new equipment, including installation coordination, testing, documentation, operator training, and transition into production use.
• Identify and red-tag unsafe, damaged, or obsolete equipment and coordinate its repair, disposition, or removal from service.

Safety, GMP, and Documentation Responsibilities

• Enforce GMP, safety, sanitation, and equipment-use requirements within the scope of the role.
• Maintain accurate training, maintenance, contractor, and equipment-service records.
• Identify recurring equipment or process issues and recommend practical improvements that reduce downtime, simplify changeovers, or improve safe operation.
• Communicate equipment condition, open maintenance items, training gaps, and production risks promptly to the Production Lead.

Education, Skills and Experience Needed

• One to three years of experience in manufacturing, production equipment operation, maintenance, or a related technical role preferred.
• Experience in cosmetics, food, pharmaceutical, or consumer packaged goods manufacturing preferred.
• Demonstrated mechanical aptitude and ability to learn, operate, adjust, and troubleshoot production equipment.
• Experience training employees and documenting standard work in a production environment preferred.
• Strong organizational skills and the ability to manage maintenance, parts, training, and contractor priorities.
• Clear communication skills and the ability to coach operators, coordinate vendors, and escalate issues effectively.
• Working knowledge of GMP, OSHA, lockout/tagout, and manufacturing safety practices preferred.
• Basic computer skills for training records, maintenance documentation, purchasing, and equipment tracking.
• Bilingual English and Spanish skills preferred.
• Ability to lift up to 50 pounds regularly and work safely around operating production equipment.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Hansen, ID 83334 (Required)

Work Location: In person