Line Service Technician

Status: FULL TIME

Position Summary

The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers.

Essential Duties

• Responsible for the ground movement of aircraft according to flight schedule.
• Oversee and coordinate the fueling of aircraft in accordance with fuel quality control standards from specified vendor.
• Assist with Client Logistics department coverage by handling customer calls and emails.
• Operate and maintain various vehicles and ground service equipment.
• Perform aircraft lavatory and potable water service.
• Assist clients and pilots with loading and unloading baggage.
• Assist pilots with aircraft pre and post flight services.
• Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
• Accurately make records of all fueling activities in compliance with current procedures.
• Accurately maintain aircraft activities and hangar inventory record in compliance with current procedures.
• Maintain inventory supply closets and supplies.
• Maintain a clean and orderly flight line free of FOD and safety hazards.
• Provide basic security to people and property.
• Direct people, drivers and flight crews on ramp area.
• Perform other duties as assigned.

Education and Experience:

• High School Diploma or equivalent (GED)
• One year work experience (FBO Environment Preferred)
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Valid driver’s license
• Experience using software programs such as Flight Schedule Pro and Airplane Manager preferred.

Skills

• Ability to interact with professionalism and discretion with clientele.
• Must be able to work independently and problem solve issues as they arise.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Skilled at managing customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Elite’s commitment to the Client.
• Ability to work in a team driven environment.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Work Environment

• Indoors and Outdoors
• All Season.
• Ability to lift 50lbs.