LinkedIn Virtual Assistant

Job Summary:
We're happy to be taking on a sharp, trustworthy Engagement Specialist to handle inbound conversations across LinkedIn and Substack. You'll work through a daily queue of direct messages and comments, replying from an established library of prepared messaging, and picking out which conversations show real buying interest. This is a role for someone with excellent written English and strong reading comprehension — you're not running campaigns or building strategy, you're handling real conversations with care, judgment, and consistency.

Key Responsibilities:

• Work through a daily queue of LinkedIn direct messages and comments, replying promptly and appropriately
• Handle Substack comments and reader replies, keeping engagement active and professional
• Choose the correct prepared response for each situation from an existing message library
• Read each conversation carefully before replying, making sure the response actually fits what the person said
• Pick out and flag conversations where someone shows genuine interest, rather than carrying on with a templated reply
• Keep a consistent voice and tone across every account you handle, writing in that account's established style
• Escalate unusual, sensitive, or high-value conversations instead of guessing
• Keep the daily queue cleared and current so no message goes unanswered
• Treat confidential account access and private conversations with complete discretion

Mandatory Skills:

• Excellent written English — native or near-native fluency, with flawless grammar, tone control, and natural phrasing
• Strong reading comprehension and the ability to grasp context before replying
• Sound judgment and common sense in choosing the right response for the situation
• Absolute discretion and professionalism around account access and private conversations
• Comfortable moving through LinkedIn and Substack messaging and comment interfaces
• Dependable, precise, and able to work under little supervision
• Strong communication skills and responsiveness throughout the workday
• Stable, high-speed internet connection and a consistent, distraction-free work setup

Preferred Skills:

• Prior experience handling social media inboxes, DMs, or community engagement for someone else
• Familiarity with LinkedIn as a professional networking and business development platform
• Experience with lead qualification or catching buying signals in written conversations
• Grounding in customer support, sales support, or copywriting
• Experience writing in another person's voice or holding to brand tone guidelines
• Ability to stay focused and accurate across repetitive, high-volume tasks

Why Join Us:
This is a clearly defined role with everything already built for you — no guesswork, no tool overload, and no cold outreach. You'll be trusted with real responsibility from day one and given the systems and support to do the work well. If you take pride in careful, high-quality written communication and want steady, focused work with a team that values reliability, we would love to hear from you.