Linux Operations Engineer

Our partner is a global leader in professional services, specializing in digital transformation, cloud technologies, and strategic consulting. The organization is known for its commitment to sustainability, inclusion, and continuous learning, offering dynamic career opportunities in a multicultural environment.

We are looking for a Linux Operations Engineer to join an international enterprise environment and support the reliable operation of a large-scale data center infrastructure.

Key Responsibilities:

• Monitor and handle infrastructure and application alerts within defined SLAs
• Troubleshoot Linux-related incidents following established runbooks
• Perform application node and server restarts using automation tools
• Collect logs, thread dumps, and other diagnostic information
• Run health checks and validation jobs before escalation
• Support planned maintenance activities, including server reboots and post-maintenance validation
• Create, update, and manage incidents in ServiceNow
• Maintain accurate incident timelines and document troubleshooting activities
• Escalate complex or out-of-scope issues to L3/SRE teams
• Identify missing, unclear, or outdated runbooks and provide feedback for improvement

Requirements:

• Around 2–3 years of Linux administration/operations experience
• Previous L1/L2 infrastructure or application support experience
• Good Linux troubleshooting skills
• Experience with monitoring, alert handling, and incident management
• Familiarity with ticketing systems; ServiceNow experience is an advantage
• Ability to work independently based on documented procedures and runbooks
• Good professional English communication skills

Nice to have:

• L3 support or advanced troubleshooting experience
• Experience in SRE Operations, Production Support, or Data Center Operations
• Knowledge of automation/orchestration tools
• Experience working in large-scale, mission-critical enterprise environments
• SAP environment experience is a plus