Linux System Administrator

The IT Systems Specialist is responsible for the maintenance/support of client Linux and Solaris-based enterprise infrastructure to ensure overall availability and reliability. Specific responsibilities include, but are not limited to, the following: trouble ticket resolution, management and support of Linux based hosts, Hyper-V & virtualized environment support, performance monitoring & analysis, network configuration, troubleshooting. This position will also assist in the management and support of ARRIS’ enterprise backup & storage, Cloud based infrastructure and datacenter environments.

Key Duties & Responsibilities

• Trouble ticket queue management and ticket resolution.
• Implement, manage and maintain client Linux- and Solaris-based enterprise infrastructure supporting critical business systems.
• Implement, manage and maintain storage solutions (i.e. SAN & NAS) for Linux and Hyper-V environments.
• Identify and investigate system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc…
• Monitor usage, capacity and performance of systems. Tune systems for needs and requirements.
• Liaise with users and vendors to address problems and changes in requirements. Work with vendors to resolve hardware and software issues.
• Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc.
• Plan and implement upgrades to IT systems; install and configure hardware and software.
• Assist Sr. Administrators in building servers, clusters and networks from box to rack
• Ensure systems are properly backed up; implement backup procedures for disaster recovery purposes.
• Serves as an escalation and primary contact for issues reported by company users.
• Perform other/additional duties and projects as assigned.

Must have 3 years minimum of *nix Systems Administration or equivalent experience. Exposure to storage technologies, Hyper-V and scripting are desirable.

Desired skills:

• Linux (UNIX) Administration
• Bash/sh/Perl/shell Scripting
• Base networking skills/protocols (TCP/IP, DNS, DHCP)
• Backup and Recovery method
• Understanding of IP networking and implementation
• Working knowledge of Hyper-V and related technology
• Working knowledge of Microsoft's O365 messaging platforms
• Working knowledge of Veeam platform to implement data backup and disaster recovery strategies
• Working knowledge of high availability scenarios using Hyper-V
• Working knowledge of networking hardware
• Ability to troubleshoot applications in a terminal services or console environment
• Ability to train non-technical employees in complex computer functions
• Displays high level system and network problem solving skills
• Team player who is customer-service oriented
• Well organized self-starter
• Strong oral and written communication skills
• Able to develop project plans and manage accordingly
• Able to work with a culturally diverse user-base
• Ability to maintain confidentiality to protect client’s privacy and proprietary organizational information