Litigated EL/PL Claims Handler

Department: Claims Management

Location: Bolton

Description Keoghs is seeking an experienced Claims Handler to manage a portfolio of litigated Employer's and Public Liability claims for a major insurer client.

Working on a delegated authority basis, you'll take ownership of claims from instruction through to resolution, making key decisions, driving litigation strategy and delivering excellent client outcomes. You'll be supported by a dedicated Technical Support Lawyer, providing guidance on complex legal and procedural issues when required.

This role offers a manageable caseload, real autonomy and the opportunity to handle a varied mix of litigated personal injury claims, including matters requiring Infant Approval Hearings.

Key Responsibilities

• Manage a caseload of litigated EL/PL claims
• Investigate liability, causation and quantum
• Review pleadings, witness evidence, medical records and expert reports
• Develop effective litigation and settlement strategies
• Negotiate settlements within delegated authority limits
• Handle claims proceeding through Infant Approval Hearings
• Maintain accurate reserving and file management
• Build strong relationships with the insurer client and key stakeholders
• Collaborate with a Technical Support Lawyer on complex cases and technical issues

About You

• Experience handling litigated EL/PL claims.
• Strong knowledge of personal injury litigation and the Civil Procedure Rules.
• Experience working within a delegated authority environment.
• Excellent communication, negotiation and organisational skills.
• Able to manage a caseload independently while maintaining high service standards.

Skills, Knowledge and Expertise

• Experience handling litigated EL/PL claims.
• Strong knowledge of personal injury litigation and the Civil Procedure Rules.
• Experience working within a delegated authority environment.
• Excellent communication, negotiation and organisational skills.
• Able to manage a caseload independently while maintaining high service standards

Why join Keoghs?

• Hybrid working, with colleagues typically attending the office one day per week.
• Brand-new offices in the heart of Bristol city centre.
• A dog-friendly workplace, so your four-legged companion is welcome to join you in the office!

Davies Incentive Plan

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation