LIVE ASSISTANT 直播助手

工作职责

• 负责直播前的准备工作，包括产品整理、样品摆设及设备检查
• 配合主播进行直播流程管理，如商品上架、价格核对及画面监控
• 维护直播间秩序，活跃互动氛围并协助处理留言
• 负责抽奖核对、优惠发放及直播活动流程跟进
• 协助订单跟进与售前、售中及售后沟通工作
• 参与直播主题策划及团队会议，配合完成相关工作安排
• 在直播过程中保持高效率与快速应变能力

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任职要求

• 能流利使用华语沟通（主要服务华语客户）
• 反应敏捷，具备良好的临场处理能力
• 具备基本销售或客服意识
• 直播或相关经验者优先考虑
• 敢于尝试，应变能力，积极主动，责任感强
• 愿意学习，公司提供相关培训与成长机会

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🎥 Live Stream Assistant

Key Responsibilities

• Prepare products, samples and equipment before live sessions
• Cooperate the host during live streams with product management and technical setup
• Manage live room engagement, assist with comments and giveaway verification
• Coordinate promotions and ensure smooth execution of live activities
• Follow up on customer orders before, during and after live sessions
• Participate in team discussions to plan and improve live performance
• Maintain efficiency and quick response throughout live broadcasts

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Requirements

• Fast learner with strong responsiveness and communication skills
• Basic understanding of sales or customer service
• Experience in live streaming support is an advantage
• Daring to try, adaptability，responsible, proactive and team-oriented
• Training provided with clear career development opportunities