Insurish
Live Chat Support Agent (Remote)
14 days ago
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Important information
Contract type:
Permanent
Salary:
$52,000 / year
Location:
Baltimore, MD, USA
Work mode:
Remote
Published on:
6 October 2026
What they need
Insurish, a leading insurance provider is seeking a remote Live Chat Support Agent to join our dynamic team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service to our clients through live chat support.
Responsibilities:
- Engage with customers through live chat to provide assistance with insurance-related inquiries
- Answer customer questions and provide guidance on insurance products and services
- Resolve customer issues and complaints in a timely and professional manner
- Collect and update customer information in our database
- Work collaboratively with team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
Requirements:
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Proficiency in using live chat software and other communication tools
- High school diploma or equivalent
#hc267483
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