Live Commerce Specialist

LingoAce is a global EdTech company dedicated to empowering learners through innovative online education. We are looking for a passionate Live Commerce Specialist to support our live commerce operations by planning, coordinating, and optimizing livestream activities that drive audience engagement and business growth.

Key responsibilities

• Plan and coordinate live commerce campaigns across social media platforms, primarily TikTok Live and Facebook Live.
• Develop live schedules, run-of-show plans, promotional activities, and product priorities for each livestream.
• Coordinate with hosts, teachers, KOLs, Marketing, and Operations teams to ensure smooth live sessions.
• Support livestream execution by monitoring performance and resolving operational issues during live sessions.
• Monitor key live commerce metrics such as viewers, engagement, product clicks, conversion rate, GMV, and sales performance.
• Analyze livestream performance and prepare daily, weekly, and campaign reports with actionable recommendations.
• Identify opportunities to improve live content, audience engagement, and conversion performance.
• Stay updated on live commerce trends, platform features, and competitor activities to recommend new ideas and best practices.
• Support employer branding and promotional campaigns related to live commerce when required.

About you

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• 2–3 years of experience in Live Commerce, E-commerce, Social Commerce, Digital Marketing, or a related role.
• Hands-on experience supporting or coordinating livestreams on TikTok Live, Facebook Live, Shopee Live, or similar platforms.
• Good understanding of livestream operations, audience engagement, and basic sales planning.
• Experience coordinating with hosts, influencers, or KOLs is an advantage.
• Strong organizational and communication skills with the ability to manage multiple projects.
• Comfortable working in a fast-paced environment and during live sessions.
• Proficient in Microsoft Excel and Google Workspace.
• Good command of Thai and basic English.

Benefits & Perks

• 12 days of annual leave per year
• Provident Fund
• Group Health Insurance
• Complimentary snacks and drinks in the office
• Free language learning courses for interested employees
• THB 10,000 annual flexible benefits for dental care, fitness, gym membership, optical care, learning, or self-development.