Live In Receptionist

Job Title:
Live-in Receptionist

Job Description / Duties:

* Reside on the motel premises as part of the role and be available during rostered working hours.
* Welcome guests and carry out check-in and check-out procedures.
* Answer telephone calls, emails, and online booking enquiries professionally.
* Process reservations, payments, refunds, and maintain accurate guest records.
* Provide excellent customer service and assist guests with enquiries and requests.
* Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready and maintained.
* Report maintenance issues and follow up to ensure timely repairs.
* Monitor the motel premises and report any security or safety concerns.
* Respond to after-hours guest enquiries or emergencies when required.
* Maintain the reception area in a clean and professional condition.
* Assist with daily administrative duties, including filing, cash handling, and end-of-day reconciliation.
* Ensure compliance with motel policies, health and safety requirements, and company procedures.
* Perform any other reasonable reception and administrative duties as directed by the employer

Pay: $25.00 – $30.00 per hour

Work Location: In person