Hawthorn and Rose
Live in support worker
2 months ago
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Important information
Contract type:
Permanent, Temporary, Part time
Location:
Medway, UK
Work mode:
Onsite
Published on:
20 August 2026
What they need
Live-in Mental Health Support Worker
About the role
We are looking for a compassionate, reliable and experienced Live-in Mental Health Support Worker to support adults within a supported-living environment.
You will provide person-centred, recovery-focused support that helps residents manage their mental health, develop everyday living skills and work towards greater independence. You will also help maintain a safe, calm and positive home environment.
This role does not involve personal care. Suitable accommodation will be provided during each working placement.
Key responsibilities
- Building positive and professional relationships with residents
- Providing emotional support and a calm, listening presence
- Helping residents follow their individual support and recovery plans
- Supporting residents to develop confidence and independent-living skills
- Encouraging healthy routines, including cooking, shopping and household tasks
- Prompting or supporting medication in line with agreed procedures
- Supporting residents to attend appointments, activities and community services
- Encouraging social inclusion, meaningful activity and community involvement
- Recognising changes in mental health and responding appropriately
- Supporting residents to identify and use coping strategies
- Following risk-management, crisis-response and safeguarding procedures
- Managing challenging situations calmly and professionally
- Maintaining accurate daily notes, incident reports and support records
- Liaising with colleagues, families and mental health professionals where appropriate
- Respecting residents’ privacy, dignity, choices and confidentiality
About you
You will be patient, emotionally resilient and non-judgemental, with a genuine commitment to supporting people experiencing mental health challenges.
Ideally, you will have:
- Previous experience in mental health, supported living, social care or a related setting
- An understanding of recovery-focused and trauma-informed support
- Strong communication, listening and relationship-building skills
- The ability to maintain clear professional boundaries
- Confidence working independently and responding to changing situations
- A calm and thoughtful approach to challenging behaviour or emotional distress
- Good written skills for completing support records
- Flexibility, reliability and sound judgement
- A valid UK driving licence (preferred but not essential)
- Relevant care or mental health qualifications (preferred but not essential)
- The right to work in the UK
- Willingness to complete an enhanced DBS check and provide suitable references
Full training will be provided for the right candidate.
What we offer
- Competitive pay
- Regular breaks and an agreed rotation pattern
- Paid induction and specialist mental health training
- Ongoing supervision and professional development
- Support from an experienced management team
- Pension and holiday entitlement
We are committed to safeguarding and promoting the welfare of the people we support. The successful applicant will be subject to appropriate pre-employment checks, including an enhanced DBS check and references.
We welcome applications from all suitably qualified candidates and are committed to providing an inclusive working environment.
Pay: £12.71-£19.00 per hour
Work Location: In person
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