Live Seller

BARND: RRJ, MR.LEE, PETROL, BOBSON

JOB SUMMARY

The E-Commerce Live Seller is responsible for promoting and selling products through live streaming platforms (e.g., TikTok, Shopee Live, Facebook Live). This role focuses on engaging customers in real time, demonstrating products, answering inquiries, and driving sales conversions during live sessions. The Live Seller contributes to enhancing customer experience and achieving online sales targets.

DUTIES & RESPONSIBILITIES

1. Live Selling Execution

• Host live selling sessions on assigned platforms in accordance with schedule
• Present and demonstrate products clearly, accurately, and engagingly
• Drive customer interest and encourage purchases during live sessions

2. Customer Engagement

• Respond to live comments, inquiries, and messages in a timely and professional manner
• Build rapport with viewers to enhance customer experience and trust
• Address customer concerns or escalate issues as needed

3. Sales Performance

• Meet or exceed assigned sales targets per live session
• Recommend strategies to improve viewer engagement and conversion rates
• Promote ongoing campaigns, bundles, and discounts

4. Product Knowledge

• Maintain strong knowledge of product features, pricing, and promotions
• Ensure accuracy of information provided during live sessions

5. Live Selling Preparation

• Coordinate with the E-Commerce team on product selection, pricing, and promotions
• Prepare scripts, product highlights, and selling points prior to live sessions
• Ensure completeness of items and materials (samples, props, etc.)

6. Post-Live Coordination

• Assist in ensuring accuracy of orders generated from live sessions
• Coordinate with fulfillment team for order processing and delivery

7. Other Duties

• Perform other related tasks as may be assigned by the Immediate Head.

KNOWLEDGE/SKILLS/ABILITIES

A. Knowledge

• Basic computer operations and familiarity with online selling platforms
• Understanding of sales techniques and customer engagement practices
• Knowledge of social media platforms (TikTok, Shopee, Facebook Live, etc.)

B. Skills & Abilities

• Good communication and speaking skills
• Can sell and persuade customers
• Basic tech skills for live selling
• Can manage time well
• Confident when talking on live
• Can multitask (talking, reading comments, etc.)
• Can work well with a team
• Can adapt to fast-paced work

Pay: Php20,000.00 - Php30,000.00 per month

Work Location: In person