Live Selling Associate

Job Summary

We are looking for a highly organized, proactive, and customer-focused Live Selling Associate to support our sales operations while actively engaging customers through live selling platforms.

The ideal candidate will handle sales administration tasks, process orders, coordinate with customers and internal teams, and confidently host or assist in live selling sessions to promote products, answer customer questions, and drive sales.

Key Responsibilities

Live Selling

• Host or co-host live selling sessions on platforms such as TikTok, Facebook or other applicable channels.
• Present and demonstrate products clearly and confidently during live sessions.
• Engage viewers through comments, questions, promotions, and interactive activities.
• Answer customer questions about product features, prices, availability, and promotions.
• Encourage viewers to place orders and convert engagement into sales.
• Promote special offers, bundles, discounts, and other sales campaigns.
• Monitor live orders and coordinate with the sales/admin team during broadcasts.
• Help prepare products, scripts, talking points, and promotional materials before live sessions.
• Maintain an energetic, professional, and customer-friendly presence during livestreams.
• Review live-selling performance and provide feedback or suggestions for improvement.

Sales Administration

• Process and monitor customer orders accurately and efficiently.
• Encode sales transactions, customer information, and order details.
• Prepare sales reports, order summaries, and other administrative documents.
• Coordinate with the warehouse, fulfillment, and delivery teams regarding orders.
• Monitor order status, cancellations, returns, and customer concerns.
• Respond to customer inquiries through chat, social media, and other sales channels.
• Maintain accurate and organized sales records.
• Assist the sales team with daily administrative and operational tasks.
• Follow up on pending orders, payments, and customer requests.
• Ensure timely and accurate updating of inventory and product information.

Qualifications

• Previous experience in fashion sales, sales administration, customer service, e-commerce, or live selling is preferred.
• Comfortable speaking on camera and interacting with customers in real time.
• Good communication and interpersonal skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Basic computer skills and familiarity with spreadsheets and online selling platforms.
• Comfortable using social media platforms and chat applications.
• Sales-oriented and motivated to achieve targets.
• Able to work flexible hours, including graveyard shifts, weekends, or scheduled livestream periods when required. Must be willing to work onsite.
• Positive attitude, confident personality, and willingness to learn.

Work Location: In Peson

Pay: Php25,000.00 - Php30,000.00 per month

Work Location: In person