LMS Administrator

About COA:

College of The Albemarle, located in Elizabeth City, North Carolina, is the state's first community college, founded in 1961. We strive to transform lives by inspiring and empowering individuals and communities of our seven-county service area. Through our four locations, we provide quality college transfer and career and technical education to residents in northeast North Carolina.

Description

Salary is based on education and experience.

This position is NOT a remote position. This is an on-site position located on the COA Elizabeth City Campus.

The Learning Management System (LMS) Administrator is responsible for the administration, configuration, maintenance, integration, and optimization of the College's Learning Management System (LMS) and related instructional technologies. The position provides enterprise-level systems administration, technical analysis, and user support to ensure the LMS supports effective teaching, learning, regulatory compliance, and institutional operations.

The LMS Administrator collaborates with Information Technology, Academic Affairs, Continuing Education, and other College departments to support system functionality, enterprise integrations, instructional technologies, accessibility compliance, and continuous improvement initiatives.

The LMS Administrator receives general supervision from the Director of Distance Education.

Examples of Duties

Learning Management System Administration (40%)

• Administer, configure, maintain, and optimize the College's LMS and related instructional technology systems.
• Manage system settings, user permissions, course lifecycle processes, software updates, and system maintenance.
• Monitor system performance and troubleshoot complex LMS issues to ensure reliable operation.

Systems Analysis and Integration (20%)

• Analyze business and technical requirements related to LMS operations and instructional technology.
• Configure, test, and maintain integrations between the LMS, Ellucian Colleague, authentication systems, and third-party applications.
• Collaborate with Information Technology to support system architecture, data integrations, APIs, software enhancements, and security.

User Support and Training (30%)

• Provide advanced technical support and consultation to faculty, staff, and students regarding LMS functionality and instructional technologies.
• Develop and deliver training and resources supporting effective LMS use, accessibility, and online instruction.

Reporting, Compliance, and Continuous Improvement (10%)

• Develop reports and analyze LMS data to support institutional planning and regulatory compliance.
• Monitor compliance with applicable federal, state, accreditation, accessibility, and College requirements.
• Participate in committees, technology initiatives, and perform other duties as assigned.

Typical Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, Educational Technology, or a related field; or an equivalent combination of education and experience.
• Three (3) years of progressively responsible experience administering enterprise learning management systems or comparable enterprise software.
• Experience supporting instructional technologies and providing technical support in a higher education or similar environment.

Preferred

• Master's degree in a related field.
• Experience integrating LMS platforms with Ellucian Colleague or other enterprise systems.
• Experience with APIs, LTI tools, authentication technologies, and educational technology.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities

• Knowledge of enterprise learning management systems, instructional technologies, and systems administration.
• Knowledge of systems analysis, software integrations, APIs, security principles, and accessibility standards.
• Ability to analyze technical issues, implement system improvements, and provide effective user support.
• Strong analytical, organizational, communication, and customer service skills.
• Ability to manage multiple priorities while maintaining confidentiality and professionalism.

Working Conditions

Work is performed primarily in a climate-controlled office environment with frequent computer use. Occasional evening or weekend work may be required to support system maintenance, upgrades, training, or emergency troubleshooting.

Physical Requirements

Requires prolonged periods of sitting and computer use; frequent operation of computers and standard office equipment; occasional standing, walking, and lifting up to 25 pounds; and the ability to communicate effectively in person, by telephone, and electronically.

College of The Albemarle is an Equal Opportunity Employer and is committed to providing a welcoming and inclusive learning and working environment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal or North Carolina law and COA policies.

Employment with College of The Albemarle is contingent upon the satisfactory results of background and reference checks.

College of The Albemarle does not provide work visa sponsorships. To be considered for employment, applicants must be permitted to legally work in the United States without employer sponsorship.

Inquiries regarding non-discrimination policies and employment questions may be directed to Human Resources | coa_[email protected]

Retirement, Health Insurance., Holidays, Annual/Sick Leave