Lms Administrator

Roles & Responsibilities:

• Maintain and update LMS content, courses, and user profiles. Also maintain CMS.
• Troubleshoot LMS issues and provide technical support to trainers and learners.
• Working on different templates created in html
• Learning new tool provided by client and implementing whenever required
• Working on daily checks on different tool like TCm (ERP Tool), WebEx etc.
• Publishing weekly inputs to LMSs, doing LMS check on daily basis
• Support implementation of new learning technologies and tools.
• Work on creating Dashboards using Excel
• Solving complex problems using advance Excel formulas
• Work on generating different reports and sending it to client
• Understanding and working on different on-demand request from client
• Support activities for delivery of Learning (Classroom, Virtual)
• Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
• Continually seek out ways to improve Client satisfaction.
• Build the positive and supportive team culture and help team to improve efficiency.
• Demonstrate expertise in managing both internal and external clients.
• Handle client communication and reporting.
• Complete assigned ticket within the deadline.
• Exhibit strong problem-solving and business acumen skills.
• Demonstrate advanced proficiency in written and verbal communication skills.
• Handle client communication and reporting.
• Complete assigned ticket within the deadline.
• Exhibit strong problem-solving and business acumen skills.

Demonstrate advanced proficiency in written and verbal communication skills.