LMS Learning Administrator (US Shared Services)

About the role

This role combines LXP/LMS platform administration with instructional and e-learning design. You will administer and maintain learning platforms, manage training assignments and compliance initiatives, configure learning content, and generate analytics reports. You will also design and develop e-learning programs, support organizational development and safety training, and serve as a primary point of contact for platform support and user adoption.

Key responsibilities

• Administer and maintain the Skillsoft Percipio learning platform, including user accounts, roles, permissions, and audience structures to support enterprise training needs
• Manage and deploy training assignments, learning programs, and compliance initiatives to targeted audiences, ensuring timely completion and alignment with business and regulatory requirements
• Configure and curate learning content, channels, and custom programs to support organizational development, safety training, and leadership initiatives
• Generate and analyze platform reports and dashboards to track training completion, compliance status, and learner engagement, providing actionable insights to leadership
• Serve as the primary point of contact for Skillsoft Percipio support, troubleshooting user issues, communicating platform updates, and driving adoption across the organization
• Design on-demand learning modules, classroom training, and video content with clear course objectives and assessment evaluation
• Develop and deliver learning solutions using appropriate methodologies and subject matter expertise
• Assist in e-learning strategy development, guidelines, and tool selection to support existing programs and content

About you

• Degree in Training and Development, Human Resources, or related field
• 3+ years LXP/LMS administration experience
• Can work in a Hybrid Environment and in a Night-shift schedule
• Experience creating virtual classroom training programs and designing learning solutions
• Advanced knowledge and administration of LMS/LXP systems
• Working knowledge of Google Workspace (e.g., Docs, Sheets, Slides) and database tools such as Access
• Working knowledge of screen capture tools (i.e. Camtasia)
• Working knowledge of instructional design concepts, WBT, and SCORM
• Strong written and verbal communication skills
• Project management skills with ability to juggle multiple priorities
• Organizational, administrative, and time management skills
• Customer service orientation and creativity