Load Balancer Engineer - F5/A10 Thunder

Job Summary We are looking for an experienced Load Balancer Engineer with strong hands-on expertise in F5 BIG-IP and A10 Thunder technologies. The role involves supporting enterprise-scale application delivery environments, troubleshooting network and application connectivity issues, handling L2 escalations, automation, and working with global teams in a Follow-the-Sun operations model.

Key Responsibilities

• Manage and support F5 BIG-IP and A10 Thunder Load Balancers in a large enterprise environment.
• Provide L2 support and troubleshooting for load-balancer, network connectivity, and application delivery issues.
• Support internal and external client-facing application flows across distributed environments.
• Perform fault analysis, incident resolution, failure avoidance, and root-cause analysis.
• Troubleshoot issues related to TCP/IP, HTTP, DNS, SSL/TLS, and application connectivity.
• Support a high number of devices and application flows while maintaining service availability and performance.
• Work with application delivery and management platforms for configuration, deployment, monitoring, and service management.
• Handle production incidents, outages, escalations, and service requests in a high-pressure environment.
• Develop automation and scripting to improve operational efficiency and reduce manual activities.
• Contribute to process improvements, operational automation, and standardization.
• Prepare and maintain technical documentation, troubleshooting guides, and operational procedures.
• Collaborate with developers, infrastructure engineers, network teams, and global SMEs.
• Participate in a global Follow-the-Sun support model and work effectively with geographically distributed teams.
• Continuously learn and adopt new technologies and techniques related to application delivery, networking, automation, and infrastructure.

Technical Skills

• 5+ years of experience in Load Balancer / Application Delivery environments.
• Strong hands-on experience with F5 BIG-IP and A10 Thunder.
• Strong understanding of TCP/IP, HTTP, and DNS.
• Experience with Unix/Linux system administration.
• Experience with at least one automation/programming technology : Python, Ansible, Perl, PowerShell, or C#.

Soft Skills

• Strong troubleshooting and analytical skills.
• Ability to manage multiple priorities in a high-pressure production environment.
• Good communication skills with global teams.
• Strong ownership and accountability for production issues.

(ref:hirist.tech)