Load Balancing Infrastructure Operations L3 Engineer

Quick Summary for Hiring

Role: Load Balancing Infrastructure Operations L3 Engineer (LBops)

Organization: Enterprise Computing

Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix

Secondary Skills: Python, PowerShell, Perl, Ansible, C#

Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support

Work Model: Global Follow-the-Sun Operations

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LBops Role in India (Morgan Stanley)

Team Overview

The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization.

The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients.

Key Responsibilities

You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions.

Day-to-day responsibilities include:

• Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.
• Using advanced network tools to troubleshoot:
• Network connectivity issues
• Fault analysis
• Failure avoidance
• Diagnosis and resolution of functionality-impacting issues in distributed systems environments
• Working with an in-house application management system designed to simplify deployment and management of application delivery components.
• Managing services over the network through a GUI-based console.
• Addressing L2 escalations .
• Process improvement, automation, and scripting.
• Writing technical documentation.
• Collaborating with global SMEs using tools such as:
• Jive
• Twiki
• SharePoint