Loan Officer Assistant I

Intercoastal Mortgage, LLC is one of the largest independent residential mortgage lenders in the Mid-Atlantic. Our long tradition of success was built on Respect, Trust, Commitment, Caring, and Teamwork. We provide an open, nurturing, and educational environment for customers and employees. Everyone has a voice in improving our processes, and we give team members the technology, training, and support to grow.

We are seeking a Loan Officer Assistant to support a strong, long-standing producing team in Wilmington, NC. This is not a back-office filing role. You will work directly with one or more senior loan officers on a high-volume team, helping move files from application through closing and supporting the sales side of the business.

The Loan Officer Assistant facilitates the sale and processing of mortgage packages within company policy and state and federal residential lending law.

This is an exciting opportunity. The ideal candidate is a motivated self-starter who wants to enter and grow in mortgage finance. You will start as a sales assistant to a seasoned producer, with a clear path to become a stand-alone or team-partner loan officer.

Key Duties and Responsibilities

• Assist clients with questions, requests, and research
• Provide regular updates to borrowers and their real estate agents
• Work closely with originating loan officer(s) and processors to complete applications, collect credit information and documentation, and follow up on underwriting conditions
• Coordinate closings with borrower, seller, title agent/attorney, and the closing department
• Support marketing and promotional activity for the originating loan officer(s), including social media and CRM
• Conduct all work in a manner consistent with obligations to customers, company policy, and applicable state and federal regulation
• Stay current on company policies and procedures that affect processing
• Stay current on legal, regulatory, economic, competitive, and technology changes that affect real estate lending, products, and underwriting guidelines

Knowledge, Skills & Abilities

• Strong organization and prioritization; able to keep pace with a full pipeline
• Flexible hours when deadlines require it
• Calm problem-solving under time pressure
• Proficiency in Microsoft Office (Word and Excel)
• Ability to learn mortgage origination and processing systems quickly
• Positive working relationships with the production team and other departments
• Excellent interpersonal and phone skills

Education & Experience

• Business or finance background helpful, not required
• Minimum two (2) years mortgage experience preferred
• Associate’s or Bachelor’s degree, or equivalent relevant experience
• Strong math skills
• Comfortable with social media
• Mortgage Loan Originator license necessary.

Compensation

Base salary of $26K to $36K based on experience + bonus

Wilmington, NC area resident strongly preferred.