LOAN OPERATIONS MANAGER

LOAN OPERATIONS MANAGER – NBFC LENDING

Location: Pune, Maharashtra

About Assetify

Assetify is a technology-backed NBFC engaged in asset financing, with lending products across Two-Wheeler, Vehicle, Solar Rooftop, Procurement, and LAP operating in Maharashtra and Kerala

Role Summary We are looking for an experienced Loan Operations Manager to own end-to-end loan processing, manage a team of Eight Loan Operations Executives, and ensure timely, accurate, and compliant loan disbursements.The role requires strong hands-on NBFC lending operations experience, effective team management, and the ability to improve processing efficiency, operational controls, and MIS across our lending portfolio.Key Responsibilities

• End-to-End Loan Operations: Manage the complete loan lifecycle, from application processing, documentation, and pre-disbursement checks to disbursement, post-disbursement activities, and loan closure.
• Team Management: Lead, supervise, and monitor the productivity and performance of four Loan Operations Executives, ensuring clear accountability and timely execution.
• Turnaround Time & Quality: Track processing timelines, pending applications, disbursement targets, documentation accuracy, and operational errors.
• Cross-Functional Coordination: Work closely with Sales, Credit, Finance, and Collections to resolve bottlenecks and ensure smooth loan processing.
• Operational MIS: Maintain daily and monthly MIS covering application status, processing TAT, pending files, disbursements, productivity, and operational performance.
• Compliance & Controls: Ensure adherence to approved credit policies, sanction conditions, documentation standards, maker-checker controls, and applicable regulatory requirements.
• Process Improvement: Identify operational gaps and improve efficiency through standard operating procedures, automation, and effective use of LOS/LMS platforms.
• Management Reporting: Provide regular updates on operational performance, resource capacity, delays, exceptions, and corrective actions.

Candidate Requirements

• Bachelor's degree in Commerce, Finance, Accounting, or a related field.
• 5–7 years of hands-on experience in loan operations within an NBFC or lending institution.
• Prior experience managing or supervising a loan operations team.
• Strong understanding of loan documentation, credit-sanction conditions, disbursement controls, and post-disbursement processes.
• Good analytical, coordination, problem-solving, and team management skills.
• Proficiency in MS Excel and MIS reporting; experience with LOS/LMS platforms is preferred.

Key Performance Indicators (KPIs)

• Timely loan processing and disbursement against agreed turnaround times.
• Team productivity and effective allocation of operational workload.
• Accuracy and completeness of loan documentation and system records.
• Reduction in processing delays, rework, and operational errors.
• Timely completion of pre- and post-disbursement activities.
• Compliance with internal controls, approved processes, and applicable regulatory requirements.
• Accurate and timely operational MIS and escalation of pending or overdue tasks.
• Continuous improvement in operational efficiency and scalability.

Ideal Candidate ProfileWe seek a proactive, detail-oriented operations professional with proven NBFC lending experience who can take ownership of daily operations, manage a team effectively, resolve bottlenecks, and build disciplined, scalable processes to support Assetify's growth.Candidates with strong hands-on loan operations experience and a track record of managing team performance, turnaround time, and operational quality will be preferred.

Application Details

Interested candidates should submit their updated CV highlighting relevant NBFC experience, current responsibilities, current compensation, expected compensation, notice period, and availability to join.

Email: Subject: Application – Loan Operations Manager, Pune

Benefits:

• Health insurance

Work Location: In person