Loan Processor

Loan Processor/Parabroker WFH AU Mortgage Remote Cebu/Manilla

Green Coast Finance Pty Ltd

Metro Manila, Philippines (Remote)

Mortgages (Banking & Financial Services)

₱65,000 – ₱80,000 per month (PHP)

Remote – Work from Home (Philippines)
💼 Full Time | Mortgages – Banking & Financial Services
💰 ₱65,000 – ₱80,000 per month (depending on experience)

Pathway to Cert IV Mortgage Broking

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🌿 Join a Growing Australian Mortgage Team

We’re looking for an experienced Senior Loan Processor to join our friendly, growing Australian mortgage broking team.

If you’ve worked with an Australian mortgage broker for at least 3 years and want a stable, long-term role with genuine career growth — we’d love to meet you. We’re needing great written and verbal English communication skills and a Subject Matter Expert with capability to train loan processors with less experience. Higher salary considered for Team Leaders in AU Mortgage Broker that apply.

At Green Coast Finance, we help clients achieve their property goals and build wealth through smart financing. We’re proud of our supportive culture where everyone’s contribution matters.

Join our friendly remote team with existing Ph WFH staff.

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🌱 About Green Coast Finance

We’re an Australian mortgage broking business that helps clients improve their lives through property investing.
We value teamwork, learning, and continuous improvement — and we believe in supporting every team member to grow both personally and professionally.

💚 Why You’ll Love Working With Us

• 🏠 Work From Home: Enjoy a secure, remote setup
• 🤝 Supportive Team: Friendly culture and strong broker support
• 📈 Career Growth: Training and pathways to Senior roles within the business available
• 💬 Professional Development: Opportunity for further study inFinance & Mortgage Brokingfor the right person
• 💻 HMO and Government Statutory Benefits.

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What You’ll Do

• Phone and email communication with clients, lender BDM's and Conveyancing/Legal Professionals
• Prepare reporting on loan status pipeline
• Prepare loan submissions for AOL of high "first-time" quality
• Liaise with brokers to clarify scenarios to provide the best outcome for the clients
• Submit valuation orders and pricing discount requests
• Review each loan to verify that all documentation is available, accurate, and completed before underwriting and preparing submissions to lenders
• Maintain accurate records in Mercury and produce lender compliance documents
• Action MIR's and conditional approval lender requests, and be able to understand "WHY" a lender has asked for an MIR.
• Process tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders
• Assist clients in signing loan contracts
• Communicate with customers, stake holders and solicitors/conveyancers to update them on the status of applications up until settlement
• Track Data Requests, including for pre-approval extensions and formal conversions
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders
• Assist and mentor other team members or support with internal handovers when required

About You

You will be a team player, who enjoys the satisfaction of getting the job done. Please note: To apply you will need to attach a 2 minute voice recording from https://vocaroo.com and email recording to [email protected]  see details below.

• Minimum 3 years’ experienceprocessing loans forAustralian mortgage broker
• Strong English and ability to talk to Au clients on the phone about the status of their loan
• Strong understanding Quickli, AOL and Australian lender policies.
• Excellent communication skills, great verbal and written English
• Experience with Mercury CRM highly valued
• A positive attitude and passion for helping clients achieve great outcomes
• Exceptional attention to detail to minimise errors and ensure accuracy in documentation and processing.
• Strong organisational and time management skills to handle multiple tasks and meet deadlines.
• Knowledge of Australian regulatory requirements and compliance in the loan application process.
• Experience with Tier 1 and Tier 2 Australian lender systems beyond AOL is essential for processing loan applications effectively.

Why You'll Love Working With Us:

Work from Home Opportunity: 100% Work From Home — no commute, just a supportive, connected and caring remote team.

Career Advancement: Elevate your career with a clear path for progression and continuous upskilling.

**Work-Life Integration:**Benefit from a flexible working schedule aligned with Australian business hours, permanent weekends off, and paid holidays.

**Healthcare:**HMO consideration after 6 months

**Supportive Culture:**You will be a valued member of our team, even in a remote role we will be connected and engaged. A positive, respectful environment where your ideas and contributions matter.

**Professional Development:**Ongoing training through personalised mentoring and comprehensive training programs.

Satisfaction:  The satisfaction of knowing you're helping people achieve their dreams.

IMPORTANT: Applications without this step may not be considered. To apply you will also need to attach a 2 minute voice recording from https://vocaroo.com and email recording to [email protected] In the recording you will describe your last 3 yrs, how long in each job, the name of the Australian mortgage broker, if there was an agency in the middle, the name of the aggregator and the name of the CRM you used.