Loan Processor (Non-Voice) – Work From Home

About the Role

We are looking for a Loan Processor / Lodgement Officer who will support Loan Studio brokers and clients by ensuring efficient, accurate, and timely submission of home loan applications. This is a non-voice, detail-focused position ideal for candidates with strong administrative and financial campaign experience.

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Key Responsibilities

• Gather and organize required documents from brokers and clients.
• Proofread and validate loan submission details before lodgement.
• Input accurate information into various loan submission portals.
• Provide timely feedback to brokers regarding issues or discrepancies to prevent declines or deferrals.
• Maintain high standards of file management and documentation accuracy.

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Minimum Qualifications

• At least 2 years of hands-on experience in loan lodgement or loan submission.
• At least 3 years combined back-office experience (Non-negotiable).
• College graduate OR completed at least 2 years in college.
• Experience in managing financial campaigns.
• Familiarity with Australian brokerage processes is highly preferred.

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Required Skills & Competencies

Technical Skills

• Exceptional accuracy in data entry.
• Intermediate proficiency in Microsoft Excel and Adobe applications.
• Experience with Broker Engine Dashboard and Apply Online platforms is an advantage.

Soft Skills

• Strong business correspondence skills (email-heavy role).
• High proficiency in English non-verbal/typing communication (9/10).
• Exceptional attention to detail.
• Excellent file management and organizational skills.
• Dependable, deadline-oriented, and consistently present.
• Strong team player with strong collaboration habits.