Loan Servicing Specialist I

C lient Description Our Client has earned a reputation for serving the needs of our communities by emphasizing the importance of personal banking and by promoting local economic development. We employ a highly qualified and professional staff and offer a wide variety of products and services designed to meet the needs our customers and our communities. We place a strong emphasis on thrift and home ownership.

Location: Office Environment (Hybrid/On-site options dependent on organizational structure)

Operating under minimal supervision, the Senior Loan Underwriter and Portfolio Manager drives institutional profitability and portfolio health. This role oversees commercial loan portfolios, executes comprehensive financial underwriting, and manages a multidisciplinary team of underwriters and loan processors.

Key Responsibilities Portfolio Management & Credit Risk

• Risk Assessment & Underwriting: Evaluate credit risk, profitability, guarantor or borrower strength, and sources of repayment by reviewing and analyzing complex financial information, cash flow forecasts, key financial ratios, and industry trends.
• Collateral Protection: Analyze accounts receivable aging reports (monthly, quarterly, or annual) alongside borrowing base certificates to maintain rigorous collateral integrity.
• Portfolio Oversight: Manage and monitor complex commercial loan portfolios, conduct annual credit reviews, ensure strict alignment with loan agreement terms, and initiate corrective actions when necessary.
• Specialized Credit Products: Oversee non-loan credit offerings, including Overdraft facilities and ACH services for new and existing accounts.

Leadership & Collaboration

• Team Supervision: Lead, mentor, and develop a team of loan processors and underwriters to hit organizational milestones and adhere to internal guidelines and federal regulations.
• Credit Support Training: Direct onboarding, training, and professional development for credit support personnel handling new credits and renewals.
• Cross-Functional Coordination: Partner closely with internal departments-including loan processing, closing, and risk management-to verify documentation, eliminate discrepancies, and streamline loan renewals, amendments, and closings.
• Committee Recommendations: Formulate detailed credit proposals outlining financial standing and present formal recommendations for approval or denial to the Loan Committee and/or Board of Directors.

Professional Competencies & Skills

• Technical Expertise: Comprehensive knowledge of operational risk, compliance frameworks, the end-to-end underwriting lifecycle, and underwriting management.
• Analytical & Strategic Acumen: Advanced risk assessment, financial forecasting, and business writing capabilities.
• Interpersonal Skills: Exceptional leadership, people management, negotiation, persuasion, clear communication, and customer relationship management.
• Organizational Ability: Strong planning, prioritization, and time-management skills.

Qualifications & Requirements

• Education: Bachelor's degree (B.S. or B.A.) in Business, Economics, Accounting, Finance, Real Estate Development, or hold related professional certifications. An M.B.A. or M.S. is preferred.

• Experience:

• Minimum of 8 years of direct commercial underwriting experience covering construction loans, C&I, permanent mortgages, asset-based lending, letters of credit, SBA 7a & 504 loans, and not-for-profit entities.

• Proven experience supervising, mentoring, and developing underwriting teams.

• Direct experience managing transactions up to $60MM within medium-sized companies (average annual sales up to $100MM).

• Demonstrated track record of cross-functional collaboration with support teams.

• Physical Requirements: Primarily sedentary office environment with occasional lifting of files and materials weighing up to 20 lbs. Regular interaction with internal colleagues, external clients, and the public requires professional interpersonal standards.

Compensation & Benefits

• Training & Compliance: Participation in required regulatory compliance modules, job-specific functional training, and continuous career enhancement courses.