Loans Processing Supervisor

We are looking for a Loans Processing Supervisor to oversee housing loan processing, bank coordination, takeout monitoring, documentation, and team operations. The successful candidate will be responsible for ensuring that loan applications are processed efficiently and accurately from submission through approval and takeout.

This role will work closely with partner banks, Pag-IBIG, Accounting, Collections, internal teams, and management to ensure timely loan releases, complete documentation, and effective monitoring of loan receivables.

Key Responsibilities

Loan Processing & Bank Coordination

• Supervise the processing of housing loans through banks, Pag-IBIG, and in-house takeout arrangements.
• Coordinate regularly with partner banks regarding loan approvals, documentary requirements, and loan releases.
• Monitor loan applications from submission through approval, documentation, and takeout.
• Conduct timely follow-ups on pending, delayed, and problem loan accounts.
• Handle bank accreditation and renewal of partnerships.
• Maintain strong working relationships with partner banks and financial institutions.

Documentation & Compliance

• Review and verify loan-related documents, including Contracts to Sell, Deeds of Absolute Sale, Loan Agreements, and other bank requirements.
• Ensure completeness, accuracy, and proper execution of buyer and developer documents prior to submission.
• Maintain organized and updated physical and digital loan files.
• Ensure compliance with company policies, bank requirements, and applicable government regulations.

Collections & Takeout Monitoring

• Monitor loan takeouts and ensure that loan proceeds are properly recorded and accounted for.
• Coordinate with Accounting and Collections regarding buyer accounts, balances, and loan-related concerns.
• Monitor the aging of loan receivables and identify accounts requiring immediate action.
• Prepare regular takeout and receivables monitoring reports for management.

Team Supervision

• Supervise and provide direction to Loan Officers / Bank Account Officers.
• Assign workloads and monitor productivity, quality, and turnaround time.
• Conduct regular follow-ups on team deliverables and pending accounts.
• Provide coaching, guidance, and support to improve team performance and efficiency.

Reporting & Management Support

• Prepare and maintain accurate reports, including:

  • Loan Status Report
  • Takeout Monitoring Report
  • Bank Performance per Project
  • Pending and Problem Accounts Report
  • Loan Receivables / Aging Report

• Provide management with regular updates on loan performance, pending accounts, risks, and recommended actions.

• Analyze loan processing performance and recommend improvements to reduce delays and improve takeout efficiency.

Qualifications

• Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
• At least 3–5 years of relevant experience in banking, real estate financing, loan processing, or a related field.
• Strong knowledge of housing loans, bank procedures, loan documentation, and real estate financing.
• Experience handling Pag-IBIG housing financing is an advantage.
• Experience in coordinating with banks and financial institutions is highly preferred.
• Strong communication, coordination, and negotiation skills.
• Excellent organizational and time-management skills.
• Highly detail-oriented with strong analytical and problem-solving abilities.
• Proficient in MS Excel and other reporting tools.
• Demonstrated ability to supervise a team and manage multiple loan accounts simultaneously.

What We’re Looking For

We are looking for a proactive and results-oriented professional who can effectively manage loan processing operations, build strong relationships with banking partners, and ensure that loan accounts move efficiently from application to takeout.

If you have strong experience in housing loan processing, bank coordination, real estate financing, and team supervision, we encourage you to apply.