Lobby Attendant

About Prentice Organization

The Prentice Organization is a Portland, Maine–based hospitality and development group dedicated to creating thoughtful, high-quality experiences. Through its portfolio—including Prentice Hospitality Group and Foreside Development—the organization operates a collection of acclaimed restaurants, hospitality concepts, and community-driven projects. With a focus on craftsmanship, innovation, and genuine hospitality, Prentice Organization fosters a collaborative culture where team members are empowered to grow and contribute to meaningful, experience-driven work.

Position Overview
We are seeking a reliable, tech-savvy, and service-oriented Lobby Attendant to support first shift operations (7:00AM - 3:00PM), Saturday-Sunday. This role goes beyond maintaining the physical space—you will serve as a key point of contact in the lobby, monitoring activity, assisting guests and visitors, and supporting light front desk responsibilities. The ideal candidate is attentive, proactive, and comfortable using computers while delivering a high level of hospitality.

Key Responsibilities:

• Maintain cleanliness and presentation of lobby, entryways, and common areas
• Serve as a welcoming presence, greeting and assisting guests, visitors, and employees
• Monitor lobby activity and proactively offer assistance when needed
• Support check-ins and basic front desk functions as required
• Communicate with mail and delivery personnel; receive and organize packages
• Use computer systems to manage guest needs, log activity, and assist with operational tasks
• Assist individuals with basic issues (e.g., parking access, directions, or building navigation)
• Respond to questions, concerns, or requests in a timely and professional manner
• Report maintenance, safety, or security concerns to appropriate team members
• Perform light housekeeping tasks such as trash removal, tidying, and restocking shared areas

Qualifications:

• Comfortable and proficient with computers and basic systems
• Strong communication and interpersonal skills
• Ability to multitask and stay attentive in a dynamic environment
• Customer service or hospitality experience preferred
• Reliable, professional, and detail-oriented
• Ability to stand, walk, and perform light physical tasks throughout the shift

Benefits:

• 401(k) with employer match
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental benefits
• Employee discount
• PTO

Why Join Us

At PHG, our work is guided by three core pillars: A Culinary Lens, Modern Service with Classic Values, and A Sense of Place. Food is our anchor — rooted in the terroir of Maine and executed with intention, discipline, and respect for craft. We deliver hospitality that is best in class, relationship-driven, and grounded in professionalism and care.

Our values — Expert, Nimble, Ambitious, Inclusive, and Timeless — shape how we operate every day. We bring deep expertise to our craft, move with agility, strive for excellence, foster welcoming environments for all, and build concepts designed to endure. Each of our restaurants is connected to its neighborhood and community, contributing meaningfully to Maine’s evolving hospitality landscape while creating lasting value for our guests and our teams.

We’re excited to meet passionate, dedicated individuals who want to grow with us. Apply today and become part of our amazing team