Lobby Attendant

Job
Summary

We are
seeking young, energetic, and guestoriented individuals to join our team as
Bell Desk Associates. The role involves providing a warm welcome and assisting
guests with their luggage and transportation needs, ensuring a smooth and
memorable arrival and departure experience. The ideal candidate is reliable,
courteous, and committed to delivering excellent hospitality service.

Key
Responsibilities

• Greet guests upon arrival and
  departure; assist with handling, loading, and unloading luggage safely and
  efficiently.

• Escort guests to their rooms;
  inform them of hotel facilities, services, and amenities in a friendly and
  helpful manner.

• Assist guests with
  transportation arrangements (taxi, shuttle, valet) and coordinate with
  Front Office / Valet / Concierge as required.

• Store and retrieve guest luggage
  as needed, maintaining accuracy of luggage logs and security of stored
  items.

• Respond promptly to guest
  requests for directions, local recommendations, and any assistance
  required while in transit through the lobby areas.

• Maintain cleanliness and
  orderliness of bell service areas (lobby, entrance, bell desk) and ensure
  bell carts and luggage trolleys are well maintained**.**

Skills
Attributes

• Good verbal communication skills
  in English; knowledge of the local language is an advantage.

• Pleasant, professional presence
  with strong interpersonal skills and a helpful attitude.

• Ability to remain calm under
  pressure and work efficiently during peak times.

• Good physical stamina; able to
  lift, carry or maneuver luggage and items safely.

• Reliability, punctuality,
  trustworthiness, and flexibility to work varied shift timings including
  weekends and holidays.

Qualification
Criteria

• Education: Graduation/ 12th
  grade + Hospitality/Travel / Flight / Airport / Tourism certification or
  diploma.

• Age: Below 25 years with a
  Graduation Degree

18-22 years
with Certification/Diploma

• Prior experience in hotels,
  airport operations, or guest services is preferred but not mandatory.

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