Lobby Attendant

Join our team as a Lobby Attendant (part-time), where you will help create a safe, welcoming, and positive environment for youth ages 7–17. This position is responsible for greeting and checking in Club members, parents, and guests, actively supervising the lobby and surrounding activity areas, and supporting youth participation in Club programs.

Under the direction of the Unit Director, the Lobby Attendant will help ensure that members are engaged, supported, and appropriately supervised throughout their time at the Club.

This role is ideal for someone who enjoys working directly with youth, is comfortable in a busy environment, and can provide consistent supervision, guidance, and positive behavior management.

Key Responsibilities

• Greet Club members, parents, and guests in a welcoming and professional manner
• Check in Club members as they arrive and maintain accurate attendance records
• Actively supervise the lobby and designated activity areas to ensure a safe and positive environment
• Supervise youth, volunteers, and activities while reinforcing appropriate behavior and Club expectations
• Encourage members to participate in programs and activities that meet their needs and interests
• Plan, organize, and lead age-appropriate group activities as assigned
• Provide individual and group guidance and support to members as needed
• Support both new and traditional Club programs and activities
• Create and update bulletin boards to promote activities and recognize member achievements
• Communicate regularly with the Unit Director regarding member concerns, program needs, facility issues, and other relevant information
• Complete required daily, weekly, and monthly documentation, including attendance, activity records, and program data
• Complete incident/member reports and maintenance requests as needed
• Maintain program supplies, equipment, and the overall cleanliness and organization of the lobby and assigned areas
• Request needed supplies in a timely manner to support program needs
• Help promote a positive, nurturing atmosphere that encourages confidence, participation, and personal growth
• Perform other duties as assigned

Knowledge, Skills, and Abilities

• Ability to work effectively with youth ages 7–17
• Ability to plan, organize, and lead group activities
• Strong verbal and written communication skills
• Positive, patient, and youth-centered approach
• Ability to actively supervise a busy, fast-paced environment
• Basic knowledge of recreational games, social activities, and educational programming
• Ability to provide appropriate guidance and positive behavior management
• Ability to work collaboratively as part of a team
• Strong organizational skills and attention to detail

Qualifications

• Experience working with youth ages 7–17 preferred
• CPR/First Aid certification (or ability to obtain within 90 days of hire)
• Must be at least 18 years old and pass a background check

Physical Requirements

• Ability to stand, walk, and actively engage with youth for extended periods
• Ability to lift up to 25 lbs
• Ability to supervise and participate in indoor and outdoor activities

Work Schedule

School Year Program: Monday–Friday, 3:00 PM - 8:00 PM MUST BE AVAILABLE FULL HOURS

Summer Program: June - August, Monday-Friday, 9:00 AM - 3:00 PM

Hours may vary based on Club programming and operational needs.

How to Apply

Interested candidates should submit a cover letter and resume to [email protected]. To ensure full consideration, applications must be sent directly to this email address; submissions through Indeed will not be reviewed. Position open until filled. No phone calls, please.

Why Join Us

At The Boys & Girls Clubs of Lansing, your work makes a difference every day. You’ll help create a safe, welcoming, and engaging environment where youth can build confidence, develop skills, and form positive relationships. Join a mission-driven team committed to supporting the success of young people in our community.

Boys & Girls Clubs of Lansing is an Equal Opportunity Employer.

Job Type: Part-time

Pay: $16.00 per hour

Work Location: In person