Locality Worker, Shipley

We are looking for a Locality Worker working across the Shipley Locality area of Bradford District.

Hours: 22.5 hours per week
Base: Shipley office
Salary: £27k – £28,250K (FTE)
Closing date for applications: 22nd November 2026

Role overview:

You will play a pivotal role in supporting unpaid carers through listening, advising, and advocating for them. You’ll conduct wellbeing reviews, needs assessments, identify and carry out required actions, and collaborate with local services. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers.

Own transport, clean driving license, and business class insurance is a requirement of the role.

Key Responsibilities:

Personalised Support:

• Reach out to referred clients and carers within agreed time frames, offering sensitive and empathetic support via phone and in-person interactions.
• Assess and identify individual client and carers’ needs, providing informal emotional assistance and practical advice.
• Conduct wellbeing reviews/needs assessments and develop tailored action plans, including emergency planning and advocacy.
• Provide practical support at home, manage volunteers, liaise with healthcare professionals and families, and identify carers for additional support services.
• Understanding of confidentiality, sensitivity, and a non-judgmental attitude.

Peer Support and Wellbeing Activities:

• Facilitate volunteer led peer support groups and wellbeing activities for carers, fostering a sense of community and mutual assistance.
• Encourage carers’ participation in local services and networks, providing relevant information and support for carers to access relevant breaks, education, training, leisure and employment opportunities.

Outreach and Promotion:

• Promote and increase referrals to Carers’ Resource through community engagement, workshops, and presentations.
• Collaborate with local organisations, particularly GP practices and health facilities, hospital teams, community services, and other external partners such as Social Workers, Occupational Therapists to ensure wider awareness of our services.
• Participate, as a representative of Carers’ Resource, in multi-agency meetings, voluntary forums and other events, feeding back appropriately to your line manager and the team.
• Promote the service to health and community services, attend meetings to generate referrals, and create referral pathways.

Partnership and Advocacy:

• Liaise with professionals and agencies to effect positive changes for carers and their cared-for individuals.
• Act as an informal advocate for carers when extra support is required to empower them towards effective solutions.
• Demonstrate effective teamwork and initiative, contribute positively to organisational development, and practice active listening.
• Work in partnership with other professionals to achieve positive outcomes for clients and carers.

Documentation and Collaboration:

• Maintain accurate records on CIVI CRM while respecting confidentiality guidelines.
• Ability to adapt to using external IT systems as required.
• Collaborate effectively with the team, volunteers, and external agencies for holistic support delivery.
• Participate in training and team meetings, demonstrating effective teamwork and proactive engagement and travelling between office bases as required.

Continuous Improvement:

• Utilise insights gained from carers to contribute to service enhancement discussions, analyse trends, recommend service improvement.
• Stay updated on services, benefits, and organisations relevant to carers.
• Analyse trends, recommend service improvements.
• Follow West and North Yorkshire Adults and Children’s Multi-agency Safeguarding Procedures

For an informal discussion, please reach out to Julie Peacock on 01274 449660

Please submit your application directly on our Carers' Resource website: https://www.carersresource.org/about/job-vacancy/locality-worker-shipley/

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Pay: £27,000.00-£28,250.00 per hour

Expected hours: 22.5 per week

Work Location: In person