Localization Associate, Digital Commerce, EMEA & LATAM

Ref#: W181905

Department: Creative Services

City: London

State/Province: London

Location: United Kingdom

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Localization Associate is a key part of the Localization team, reporting to the Localization Manager and sitting more broadly within the Digital Commerce team at RL EMEA & LATAM. This role supports on daily and regular translation projects for product descriptions, content campaigns, and adhoc marketing requests. Using their understanding of the translation and localization best practices they will ensure external language providers have all the information required to deliver high quality copy within the agreed timelines for the business.

Essential Duties & Responsibilities

• Manage end-to-end translation and localization projects with the assistance of Vendor PMs and language teams.

• Ensuring deadlines and quality standards are adhered to and provide pre and post-translation support upon request.

• Own and maintain the process of linguistic UAT on content pages and UI enhancements, to ensure optimum customer experience.

• Support language teams in meeting deliverables by answering queries, setting deadlines and creating/maintaining supporting documents.

• Work with external linguists and vendors to develop and maintain established translation tools, workflow, style guides and glossaries for a clear and consistent approach.

• Contribute to continuous quality improvement initiatives.

Experience, Skills, and Knowledge

• Experience in the localization industry, whether vendor or client side.

• Familiarity with translation technologies.

• Ability to prioritise tasks and keep multiple simultaneous projects on track at once.

• Awareness of cultural differences across different markets and how this can affect consumer needs and behaviours.

• Highly solution-oriented and excellent problem-solving skills.

• Detail oriented and able to take initiative to follow up on issues and provide ideas for resolutions.

• Strong communication skills.

• Fluent English written and spoken

Knowledge of another language besides English is highly desired.

• Previous knowledge of e-commerce is a definite advantage.