Localization Solutions Engineer

Job title: Localization Solutions Engineer

Reporting to: Global Process & Technology Manager

Location: APAC (Manila, Philippines - remote)

Type of employment: Full-time (APAC)

Experience level: Intermediate (5+ year relevant experience preferred)

Role We are looking for a Localization Solutions Engineer to support Global Lingo's Operations team. In this Full - Time, remote role based in APAC, you will play a pivotal part in facilitating localisation processes and ensuring seamless workflow execution for a global client base.

The role will involve supporting the Operations team by addressing technical questions related to the localisation workflow, as well as troubleshooting and maintaining LLM-based pipelines and automations.

It will also include providing architectural and technical support for TMS-related issues, carrying out localization engineering tasks such as occasional file preparation and file-related troubleshooting, and assisting the team with any DTP-related questions or issues as they arise.

This position offers a great opportunity for those keen to develop their skills in advanced localisation technologies and LLM-based workflows, while collaborating across a diverse, fast-paced environment.

Competences & Values

• Ability to manage multiple tasks with tight deadlines.
• Ability to collaborate with flexibility and urgency across a global team.
• Good interpersonal skills in a culturally diverse environment: teamwork, good written and verbal communication skills.
• Flexibility and ability to learn new skills and technologies quickly.
• Good organization, prioritization, and time management skills.
• Strong problem-solving and debugging skills, with keen attention to detail
• Extensive understanding and knowledge of TMS/CAT tools
• Resolving technical issues with automations, file formats, and LLM-based pipelines.
• Experience with LLM-based workflows
• Contribute to internal documentation, best practices, and language tech resources.

Education & Experience

• 5+ years of experience in the localisation/translation industry
• Deep knowledge and understanding of the main localisation concepts and workflows
• Extensive experience with Phrase TMS is a must
• Experience with at least one iPass/Orchestration/Automation platform such as Blackbird, n8n or other
• Exposure to LLM-based localisation workflows and API integrations
• 2+ year experience in a localization engineering role
• Knowledge of DTP practices and formats (Adobe suite, Figma, Canva, etc.)
• Rudimentary coding skills (ability to create simple scripts in Python, VBA, Javascript, etc.).

Preferred (nice to have):

• Basic knowledge of Plunet
• Knowledge of elearning software and workflows (Articulate Rise and Storyline)
• Experience with Crowdin
• Experience with subtilting and AI Voiceover workflows

Why Global Lingo Global Lingo is certified with Great Place To Work, where 90% of employees at Global Lingo say it is a great place to work compared to 57% of employees at a typical U.S.-based company. 100% of our employees agree that:

• Management is approachable, easy to talk with.
• I am given the resources and equipment to do my job.
• Management shows appreciation for good work and extra effort.
• Management recognizes honest mistakes as part of doing business.
• We celebrate people who try new and better ways of doing things, regardless of the outcome.

In 2023 we were also awarded the Best Employers in Localisation Awards (BELA) 'Best Language Service Provider for Career Progression' award. BELA works to celebrate the very best employers within the Language Services industry from around the world.

In addition, to our globally recognised efforts in employee wellbeing, we also offer:

• Competitive compensation plan
• Implemented strategy for personal development plan
• Flexible working policy
• Constructive and consultative working environment
• Benefits plan
• Our benefits plan varies according to the country you are in, so please reach out in case you have any questions.

Are you ready for a new challenge? Apply today!