Lock Desk Analyst

Description:

• Process and manage loan rate lock requests accurately and in a timely manner.
• Monitor pipeline exposure and track lock expirations to support pipeline risk management.
• Collaborate with Capital Markets, Finance, and Operations teams to ensure smooth loan funding and delivery processes.
• Maintain accurate records of all lock desk activity, including loan locks, extensions, and expirations.
• Support hedging strategies and provide data for analysis of pipeline risk and profitability.
• Communicate with internal teams regarding pipeline status, rate lock confirmations, and related inquiries.
• Assist in the preparation of reports and dashboards for management to monitor lock desk performance.
• Ensure all lock desk activities comply with company policies, internal controls, and regulatory requirements.
• Participate in process improvement initiatives to enhance efficiency, accuracy, and risk management.

Requirements:

• Required: 1–3 years of experience in mortgage capital markets, loan operations, or lock desk support.
• Understanding of Non-QM lending, rate locks, and mortgage pipeline management preferred.
• Experience with Polly pricing platform is a plus, but not required.
• Strong attention to detail and high level of accuracy.
• Analytical mindset with the ability to interpret data and support decision-making.
• Excellent communication and collaboration skills.
• Experience with Encompass LOS and capital markets tools preferred.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Bachelor’s degree in Finance, Economics, Business, or related field preferred.