Jiminy Peak Mountain Resort, LLC
Lodge Greeter/Bag Check Attendant
7 days ago
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Important information
Contract type:
Permanent
Location:
Hancock, MA, USA
Work mode:
Onsite
Published on:
17 October 2026
What they need
- Position Summary:** This is a seasonal, hourly position responsible
for welcoming guests, answering inquiries, and managing bag storage
operations across indoor lodge spaces and outdoor heated areas. This
role serves as a key customer service contact, assisting guests with
resort information, securing personal belongings, and supporting the
s'mores firepit station. **Reports To:** Mountain Services Manager and
Assistant General Manager of Mountain Operations **Duties &
Responsibilities:** - Warmly greet guests upon arrival in lodge and base
areas, assessing their needs. - Maintain up-to-date knowledge of resort
offerings, including ticket information, mountain coaster operations,
food & beverage hours, ski lesson times, and lift schedules. -
Communicate directly with housekeeping regarding cleanliness and
restroom maintenance needs. - Receive, fill out claim checks for, tag,
and store guest baggage securely in cubbies. - Ensure the safety and
security of stored guest property. - Retrieve and return baggage to
resort guests efficiently via the ticket return system. - Assemble,
package, and distribute s'mores kits to guests. - Assist with setting
up, operation, and maintenance of the s'mores firepit station. -
Maintain clean and stocked preparation and seating areas.
- Qualifications:** - Must be at least 14 years old. - Weekend and
holiday period availability required. - Comfortable working in varied
environments, including heated indoor lodge areas, a heated outdoor bag
check structure, and outdoor firepit spaces. - Strong interpersonal and
effective communication skills suited for a friendly, fast-paced
environment. - Prior customer service or hospitality experience is a
plus but not required.
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