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Lodge Greeter/Bag Check Attendant

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Onsite

Lodge Greeter/Bag Check Attendant

Jiminy Peak Mountain Resort, LLC

Lodge Greeter/Bag Check Attendant

7 days ago

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Important information


Contract type:

Permanent

Location:

Hancock, MA, USA

Work mode:

Onsite

Published on:

17 October 2026

What they need


  • Position Summary:** This is a seasonal, hourly position responsible

for welcoming guests, answering inquiries, and managing bag storage

operations across indoor lodge spaces and outdoor heated areas. This

role serves as a key customer service contact, assisting guests with

resort information, securing personal belongings, and supporting the

s'mores firepit station. **Reports To:** Mountain Services Manager and

Assistant General Manager of Mountain Operations **Duties &

Responsibilities:** - Warmly greet guests upon arrival in lodge and base

areas, assessing their needs. - Maintain up-to-date knowledge of resort

offerings, including ticket information, mountain coaster operations,

food & beverage hours, ski lesson times, and lift schedules. -

Communicate directly with housekeeping regarding cleanliness and

restroom maintenance needs. - Receive, fill out claim checks for, tag,

and store guest baggage securely in cubbies. - Ensure the safety and

security of stored guest property. - Retrieve and return baggage to

resort guests efficiently via the ticket return system. - Assemble,

package, and distribute s'mores kits to guests. - Assist with setting

up, operation, and maintenance of the s'mores firepit station. -

Maintain clean and stocked preparation and seating areas.

  • Qualifications:** - Must be at least 14 years old. - Weekend and

holiday period availability required. - Comfortable working in varied

environments, including heated indoor lodge areas, a heated outdoor bag

check structure, and outdoor firepit spaces. - Strong interpersonal and

effective communication skills suited for a friendly, fast-paced

environment. - Prior customer service or hospitality experience is a

plus but not required.

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