Logistic Executive - Freight Forwarding

Employee Benefits:

• 13th Month Salary
• Medical Claim
• Optical & Dental Claim
• Study Leave
• Prayers room (Muslim)
• Free parking
• Long Service Award
• Leave encashment
• Employee Milestone Gift
• Festive celebration (free food!)

Job Description:

• Growth and development opportunities
• Multinational customer profiles and processes
• Innovative supply chain solutions and digital logistics platforms
• Multicultural environment
• 5 Days Work Week (Monday to Friday) - will entitle for night shift allowance if working in night shift
• Working Location: Persiaran Raja Muda Musa Klang

Job Responsibilities:

• Handle shipment booking activities accurately and within the agreed KPI.
• Coordinate with customers, origin offices, carriers, and internal stakeholders regarding booking arrangements.
• Ensure all booking details are updated correctly in the system.
• Monitor booking status and follow up on pending or rejected bookings.
• Prepare and validate shipping documentation related to bookings.
• Respond to customer inquiries and provide timely updates.
• Escalate operational issues or delays when necessary.
• Maintain good communication and collaboration with internal and external parties.
• Ensure compliance with SOP and operational guidelines.
• Support team initiatives, cross-training, and process improvements when required.
• Arrange booking of ocean vessels and drayage for export containers and update systems accordingly
• Work closely with internal operations to meet customer’s requirements
• Liaise with internal and external party
• Prepare documentation (such as Bill of Lading, Invoice, Packing List, COA, COO, Insurance, Application for Collection, Bank Draft etc)
• Ensure compliance with Customers’ Standard Operating Procedures
• Proofreading of BL drafts & Approval of BL drafts to Carriers
• Requesting amendment of BL drafts to Carriers (if any)
• Arrange booking of ocean vessels and drayage for export containers and update systems accordingly
• Read e-mails several times daily and reply to all emails daily
• Commit to get orders completed in compliance with KPI. Take all possible action to complete orders and log corresponding Non-Conformances if third parties are preventing order completion within KPI

Job Requirement:

• Available to follow Singapore/United States Public Holiday if being required (overtime/off in lieu (replacement leave) will be given)
• Prior experience with documentation preparation and booking would be advantageous
• At least 1-3 years working experience in the related field
• Ability to prioritize work, well organized and good coordination
• Good communication skills and proficiency in English
• Ability to work in a fast-paced environment and manage deadlines
• Good attention to detail and accuracy
• Familiarity with Microsoft Office applications, especially Excel and Outlook
• Team player with a positive attitude and willingness to learn
• Ability to handle customer inquiries professionally
• Good time management and multitasking skills
• Able to start within short notice will be an advantage