Logistics Administration Assistant

About SC Medical

SC Medical, an innovative third-party biomedical service provider, invites you to bring your expertise to our dedicated team. Specialising in consulting, medical equipment repairs, medical gases, commissioning services, and on-site biomedical engineering, supporting healthcare facilities across Australia.

The Role

This is a fast-paced, detail-focused role where you'll process outbound shipments and incoming orders, coordinate freight across multiple providers, and help keep critical medical equipment moving efficiently to healthcare providers across Australia. If you're organised, enjoy structured work and take pride in accuracy, you'll thrive in this role.

Key Responsibilities:

• Receive and process incoming orders (15+ per day during busy periods) for medical equipment, parts, consumables, test equipment and supplies
• Accurately pick, pack and dispatch outbound shipments (20+ per day during busy periods), clearing incoming and outward shelves daily where possible
• Prepare and issue customer invoices
• Generate repair request forms and Return Merchandise Authorisations (RMAs)
• Coordinate domestic and international shipments across multiple freight providers, selecting the appropriate provider based on customer needs and requirements
• Prepare commercial invoices for international shipments and assist with customs clearance documentation and processes
• Monitor shipment turnaround times to ensure workloads stay on track
• Conduct regular inventory checks on packing supplies and initiate reorders as required
• Maintain accurate and up-to-date database records at all times, including timely job and shipment status updates
• Prepare monthly reports on shipment tracking and quantities
• Maintain a clean, safe and well-organised office and warehouse environment at all times

What You Bring

• Strong attention to detail and accuracy in administration and data entry.
• Confidence managing a high-volume, repetitive workload while staying organised.
• The ability to prioritise changing workloads and respond to different levels of urgency.
• Careful handling of high-value, fragile medical equipment.
• A team player who is adaptable across both office and warehouse tasks.

Why Join Us?

• Air-conditioned hybrid office and warehouse environment.
• Variety in your day with a blend of administration and logistics.
• Friendly, supportive team culture.
• Stable workflow in a growing Australian business.
• Opportunities to learn, develop and progress your career.