Logistics Analyst

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we're just getting started!

Job Summary:

The Logistics Analyst will conduct data analysis to improve our supply chain operations. You will partner with third party logistics firms that provide fulfillment services for products that drop ship directly from the manufacturer to Zoro's customers with the overall goal to help our supply chain run as smoothly and profitably as possible.

Duties and Responsibilities:

• Create processes and methods to gather supply chain data especially around reverse logistics & warehousing
• Analyze data to identify problematic areas and suggest improvements
• Co-lead & support supply chain optimization initiatives
• Develop requirements and standards around key business processes
• Help foster trusting relationships with business partners
• Collaborate with IT professionals to implement effective systems
• Track KPIs and report on our supply chain's performance

Qualifications:

• Bachelor's Degree in Supply Chain, Logistics preferred or equivalent experience
• 2+ years experience in Logistics, Supply Chain Management
• Background in data mining, analysis and reporting
• Familiarity with supply chain processes
• Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP)
• Analytical mind with business acumen
• Demonstrated ability to embrace change, demonstrate agility in relation to change

Our Culture

Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we're on a clear path toward our next big milestone: $2 billion in revenue—and beyond.

At Zoro, we don't just follow a playbook—we help build it. You'll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don't have all the answers, but we're always asking good questions.

Zoro's culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.

We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.

At Zoro, we're growing fast toward big aspirations — and we're continuously excited about the new challenges we get to solve together.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.