Logistics Analyst

Hi,

Hope you are doing Great.

If you are interested on below role, please share me your Updated resume.

Logistics Support Engineer

Calgary, AB – Onsite

Contract : 6 Months

Role Descriptions: Technology Logistics Support Reports To: Regional Manager| Technology Support Department: Technology Location: Distribution Center (DC) / Fulfillment Center (FC) Operations Environment Position Summary - The Junior Technology Logistics Support Associate provides day-to-day technical support for technology equipment and systems within the logistics environment. This role serves as the first point of contact for IT-related incidents and service requests| ensuring timely resolution of technical issues to support business operations. The position also assists with system installations| monitors data center infrastructure| coordinates with internal and third-party support teams| and maintains inventory of technology assets. Key Responsibilities Provide day-to-day technical support for IT equipment and systems within the logistics environment . Serve as the first point of contact for Distribution Center (DC) and Fulfillment Center (FC) associates requiring IT assistance. Receive| track| troubleshoot| and resolve Level 1 and Level 2 incidents and service requests through walk-up support and ticketing systems. Escalate complex issues to global support teams and subject matter experts when required. Support and maintain Microsoft Windows 10/11 operating systems and Microsoft 365 applications. Assist with the installation| configuration| and deployment of new technology systems and services. Monitor data center alarms and coordinate maintenance activities with third-party vendors| SSC| and Global Technology teams. Support network connectivity| including Wi-Fi and Virtual Desktop Infrastructure (VDI) environments. Provide first-level preventive and corrective support for office printers and peripheral devices.Act as a communication liaison between operations teams and technology support groups to ensure timely issue resolution. Manage and maintain technology asset inventory| including equipment tracking and lifecycle activities. Support planned outages| upgrades| and continuous improvement initiatives while performing other assigned duties.

#Windows10 #Windows11 #Microsoft365 #Office365 #VDI #VirtualDesktopInfrastructure #L1Support #L2Support #TechnicalSupport #ITSupport #DesktopSupport #IncidentManagement #Ticketing #HardwareSupport #PeripheralSupport #PrinterSupport #WiFi #Networking #TCPIP #NetworkConnectivity #DataCenter #InfrastructureMonitoring #PreventiveMaintenance #CorrectiveMaintenance #Installation #Configuration #Deployment #InventoryManagement #AssetTracking

Regards

Rakesh Ummadi

647-557-6949

[email protected]