Logistics and Customer Service Coordinator

About us

We’re looking for a reliable, organized team member to help with our day-to-day shipping and customer service needs. This role will handle everything from order entry and preparing shipping paperwork to coordinating domestic and international shipments. Experience with import/export is a big plus! You’ll also be the friendly voice our customers hear when they have questions about their orders, so strong communication and problem-solving skills are important. If you enjoy keeping things running smoothly and don’t mind wearing a few different hats in a small business environment, we’d love to talk with you! International Chemical Company is a small business in Philadelphia, PA. The clerk will provide support that will contribute to the overall efficient operations to a small office team. The candidate will be responsible for some if not all of the following: order entry, customer support, invoicing, AP, AR, etc. No prior experience is required but is a plus.

Responsibilities:

• Ability to work well in and contribute to a team environment.
• Excellent organization and communication skills.
• Shows tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.
• Ability to prioritize and manage multiple assignments in a fast-paced environment to meet deadlines with efficiency and accuracy.
• Has outstanding attention to detail and executes responsibilities with a sense of urgency and follow-through.
• Maintain inventory of office supplies and place orders as needed.

Skills:

• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication skills, both written and verbal
• Proficient in using Google Suite (Docs, Sheets, Slides, etc.) and other office software
• Attention to detail and accuracy in completing tasks
• Ability to work independently as well as part of a team

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Shipping & receiving: 2 years (Required)
• Customer service: 1 year (Preferred)

License/Certification:

• Hazmat trained (Preferred)

Work Location: In person