Logistics And Operations Manager

Work Mode: Work from Home (WFH)
Operations Manager Logistics (Sea Freight Focus)

Work Mode: Work from Home (WFH)
Working days: Monday- Saturday
Timing: 9 am -6 pm

Key Responsibilities

• Manage end-to-end sea-freight operations, from receiving and reviewing leads or shipment requirements to final delivery.
• Coordinate with customers, shipping lines, freight partners, transporters, customs brokers and other service providers.
• Handle shipment planning, booking coordination, documentation, cargo movement, tracking and delivery follow-up.
• Coordinate customs clearance and ensure required shipping documents are collected, checked and processed on time.
• Monitor shipment schedules, transit updates, delays and operational issues; take timely action to resolve them.
• Keep customers informed about shipment status, documentation requirements, timelines and any changes.
• Coordinate air-freight shipments when required and support smooth movement across the logistics process.
• Follow up on quotations, operational costs, vendor charges, invoices and payment-related coordination as applicable.
• Maintain shipment records and ensure accurate documentation and timely updates.
• Take ownership of daily operations and ensure shipments are handled efficiently from start to finish.

Required Experience

• Minimum 3 years of experience in logistics, freight forwarding or a related industry.
• Strong practical experience in sea-freight operations is essential.
• Experience in air-freight operations will be an added advantage.
• Candidates should be comfortable independently handling complete shipment operations and coordinating with multiple parties.

Education & Skills
No specific educational qualification is required. The priority is hands-on industry experience and the ability to manage logistics operations independently.
Ideal Candidate
A hands-on operations professional who can take ownership of shipments, coordinate effectively with customers and logistics partners, solve day-to-day operational issues and ensure timely shipment completion.
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