Logistics & Operations Supervisor

Calling all POS Enthusiasts!

The Philippines' largest non-bank POS terminal network is progressively growing.

Join our expansion as we look for qualified applicants in the following roles. You may also send your CV/Resume to [email protected]

• Company Industry: Payment Solutions/Information Technology
• Company website: https://www.tangentsolutionsinc.com/
• Job level: Supervisory
• Work schedule: Day shift / Monday - Friday

JOB RESPONSIBILITIES:

• Oversees POS Preparation and Outbound Logistics to ensure compliance with 1-SLA.
• Partners with the Pos Terminal Support Services (PTSS) leaders to accomplish the assigned PTSS section’s QOs and KPIs timely and effective manner.
• Leads and trains the preparation and logistics team to ensure compliance with Tangent operational and quality standards.
• Maintains accurate documentation of terminal status, shipment schedules, and delivery confirmations.
• Provide troubleshooting and escalate operational or technical issues related to POS terminal handling as needed.
• Monitor team performance and implement process improvements to enhance efficiency and accuracy.
• Ensure compliance with company policies and data security protocols related to POS devices.
• Collaborate with courier services and internal departments to ensure timely and secure transportation.
• Provides periodic PTSS (department) reports.

JOB REQUIREMENTS:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.
• With at least 2 years of leadership experience as a Team Leader/Supervisor in the related field.
• Ability to lead/supervise a large number of team members.
• Adequate analytical skills with the ability to identify relevant data to make data-driven recommendations and/or decisions.
• Detail-oriented with strong problem-solving abilities.
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
• Preferably can start immediately
• Amenable to work onsite in Ortigas, Pasig City.