Logistics & Sales Support Executive

Job Summary
We are looking for a detail-oriented and proactive Logistics & Sales Support Executive to support order processing, logistics coordination, inventory management and sales administration.

Key Responsibilities

• Manage sales order process, including PI, Pick Slip, DO, invoices, Form E and other related documentation.
• Coordinate local and overseas deliveries and monitor shipment status to ensure timely fulfilment.
• Monitor inbound and outbound shipments and prepare logistics reports when required.
• Monitor inventory levels and coordinate with relevant teams to maintain adequate stock availability based on business needs.
• Prepare shipment documentation, including shipment release documents and materials required for management approval on credit-related matters.
• Handle customer and sales inquiries through phone calls, emails and messaging platforms, providing timely and accurate order-related support.
• Coordinate in-country loan process, including shipment and return arrangements.
• Liaise with the Sales team on pricing, stock availability and order-related matters.
• Prepare and maintain weekly sales, back-order and supply reports.
• Review and process marketing program claims in accordance with company requirements.
• Maintain accurate records and documentation related to sales orders, shipments and inventory.
• Support other sales operations and administrative activities as assigned.

Requirements

• Diploma in Business / Supply Chain / Logistics / Operations or a related discipline.
• At least 1 – 2 years of relevant experience in sales operations, order management, customer service, logistics or supply chain.
• Experience in handling import/export shipping documentation is preferred.
• Proficient in Microsoft Excel, with the ability to work with large amounts of data and reports preparation.
• Experience with Oracle or other ERP systems is an advantage.
• Strong interpersonal and written communication skills.
• Good organisational skills with attention to detail and the ability to manage multiple tasks.
• Able to work independently as well as collaboratively within a team.
• Able to work under pressure and meet deadlines.
• Able to communicate in English and Mandarin