Logistics Associate

Position Summary

The Logistics Associate supports the accurate and timely flow of customer orders from receipt through fulfillment and invoicing. The role receives and enters purchase orders, communicates order requirements to production, prepares shipping and export documentation, and ensures completed orders are fulfilled and invoiced accurately.

Key Responsibilities

• Receive customer purchase orders and review them for completeness and accuracy.
• Enter customer orders accurately and promptly into Fishbowl.
• Maintain current order details, including products, quantities, requested dates, shipping requirements, and customer information.
• Communicate new orders, changes, priorities, and relevant requirements to production teams.
• Identify missing or conflicting information and follow up with the appropriate customer or internal team member.
• Prepare accurate shipping documents and required export documentation.
• Confirm shipped quantities and supporting information before completing order fulfillment.
• Fulfill completed orders in Fishbowl and prepare invoices promptly after shipment.
• Investigate and help resolve discrepancies between purchase orders, shipped quantities, and invoices.
• Maintain organized purchase order, shipping, export, fulfillment, and invoicing records.
• Work closely with the Fulfillment Coordinator, warehouse, production, sales, and administration to keep order information accurate and current.
• Provide administrative support and customer follow-up related to active orders as required.

Requirements

• Ability to manage multiple customer orders, deadlines, and changing priorities while maintaining accuracy in a fast-paced office, warehouse, manufacturing, or distribution environment.

• Comfortable working with ERP, inventory, or order-entry systems.

• Working knowledge of Microsoft Outlook, Excel, and Word.

• Experience receiving, reviewing, entering, and managing customer purchase orders, including verifying quantities, pricing, product information, delivery dates, and order accuracy.

• Experience processing completed orders, confirming shipped quantities, preparing invoices, and identifying discrepancies between purchase orders, shipments, and invoices.

• 2-3 years of experience handling purchase orders and customer orders is an asset.

• Experience with shipping and export documentation, including preparing shipping paperwork, export documents, and reconciling shipped quantities against orders and invoices, is an asset.

• Prior experience in manufacturing, food production, distribution, warehousing, or logistics environments is an asset.

Benefits

• Monday-Friday 8am-430pm
• Wages from $23-27