Logistics - Clerical, Logistics

Clerical, Logistics

Job description

Job Title Clerical, Logistics

Department Logistics

Reports To Manager, Assistant Department, Manager, Department or Manager, Logistics Operations

Position Overview

A logistics clerical plays a crucial role in managing the supply chain and ensuring the efficient movement of goods, materials, and information within a company or organization.

Supervisory responsibilities

• This position has no supervisory responsibilities.

Duties and responsibilities

• Analyzing data to determine the most efficient shipment options for customers.
• Preparing documentation for logistics operations (invoices, packing lists, bills of lading, etc.).
• Monitoring and updating shipment progress within the internal shipping system or Transportation Management System (TMS).
• Liaising with shipping agents and carriers to ensure that all shipments are delivered on time and in good condition.
• Resolving any issues related to delivery delays or misplaced shipments; Investigate and resolve issues such as warehouse damage and delivery discrepancies.
• Maintaining regular communications with customers regarding the status of their orders.
• Coordinate activities associated with transportation, warehousing, inventory control, and freight forwarding.
• Plan, organize, and monitor the receipt, storage, and distribution of goods.
• Devise strategies to optimize costs and ensure product availability.
• Work with stakeholders and other departments to ensure effective implementation of logistics operations.
• Continually review freight costs and transportation rates to keep freight costs at a minimum.
• All other duties and responsibilities as assigned.

Required skills/abilities

• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work well in a fast-paced, deadline-driven environment.
• Flexible schedule, including ability to work on weekends, as needed.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent is required.
• Minimum 2 years of experience in manufacturing, supply chain logistics operations or equivalent operation experience is preferred.
• Knowledge of the shipping industry and customers service experience is a plus.
• “Hands ON” experience with digital industry tools such as Transportation Management System (TMS) is preferred.
• Familiarity with inventory management systems and ERP software applications is preferred.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.