Logistics Controller

1. Job Purpose

The Logistics Controller is responsible for coordinating and monitoring the movement of goods from suppliers and sugar mills to customers, ensuring timely deliveries, cost-effective transport and efficient supply chain operations. The role requires strong supplier relationships, effective communication and accurate logistics administration.

2. Key Responsibilities

Transport and Delivery Coordination

• Arrange and schedule truck collections and customer deliveries.
• Monitor truck movements and ensure deliveries are completed within agreed timelines.
• Coordinate loading schedules, delivery requirements and transport arrangements.
• Resolve delays and logistical challenges proactively.

Supplier Relationship Management

• Build and maintain strong, professional relationships with suppliers and sugar mills.
• Follow up on stock availability, allocations, release notes and loading confirmations.
• Coordinate collections with suppliers to minimise delays and waiting time.
• Resolve supplier-related issues and monitor adherence to agreed commitments.

Transporter and Customer Coordination

• Maintain effective working relationships with transporters and customers.
• Obtain transport quotations and monitor agreed transport rates.
• Communicate delivery schedules, progress and potential delays.
• Ensure customer delivery requirements are met and queries are resolved promptly.

Administration and Cost Control

• Maintain accurate delivery schedules, logistics trackers and outstanding-load reports.
• Ensure all purchase orders, release notes, delivery notes and proof of delivery documents are received and filed.
• Verify transport invoices against agreed rates and supporting documentation.
• Monitor transport costs and identify opportunities to improve efficiency and reduce unnecessary expenses.

Reporting and Internal Coordination

• Provide regular updates on collections, deliveries and outstanding orders.
• Work closely with sales, procurement, finance and operations.
• Escalate operational issues and potential supply disruptions to management.
• Ensure compliance with company procedures and relevant safety requirements.

3. Minimum Requirements

• Matric certificate; a logistics or supply chain qualification is advantageous.
• 2–3 years' experience in logistics, transport coordination or a similar role.
• Experience liaising with suppliers, transporters and customers.
• Good computer skills, particularly Microsoft Excel and Outlook.
• Strong organisational, communication and problem-solving skills.